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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
A tree has came down on our structure and we've been giving the runaround on who was going to come and assess the damages we have sent numerous pictures we have did live video camera check they're trying to send all these different outside companies to come look at the damage when our own adjuster hasn't even came I'm not happy with them I will never go with them again as soon as this is taken care of I'm changing my insurance all of my insurance nobody wants to come and look at this but they want to keep sending outside com... read more
Business response:
September 13, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 27, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on September 1, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and... read more
This review pertains to the franchise on * * ******** *** ************ ************ *****, run by Jeff DiBlasi. I've had auto insurance with this firm since March of 2017 with very few issues, their rates have been decent, around $60 for basic liability. On June 3rd of 2021 I got a new car, and shifted coverage to the new vehicle, having to change address on my account in order to fully have the vehicles title transferred. On June 10th I received my next bill from State Farm for roughly $90 and immediately called the *******... read more
Jimmy T******* at state farm in ****** *****is a flat liar!!!!! Completely lied to me over the phone about an extra $89.51 charge because I was quoted wrong. I made a payment after hours in the 12 of August and he writes the policy up and claims it was prepaid on the 17 of August. He told me on the phone that I didn't owe anything while I have a bill in my hand saying I still owe to complete my 6 month policy. Customer service was no help twice. Hopefully the bank will revoke the charge on my debit card in the case of fraud.... read more
Since March of 2021 I have been actively dealing with fixing a major policy error made by this agent and state farm corporate. My initial homeowners policy was quoted, paid in full by escrow, and then cancelled by state farm erroneously, and escrow payment was returned. This was discovered during the bundling of my auto insurance. Even after realizing their mistake on my homeowner's policy, they misquoted my auto insurance by over 100$ a month. Today, I received a collection call for the past due homeowners policy, which the... read more
The State Farm home insurance claims department is fraudulent. The roof on my home experienced very clear damage from a strong hail storm. State Farm sent their own "adjuster" to inspect the roof. He noted damage to the small shed shingles and fence, but claimed there was no damage to the main home roof. The shingles on the shed are the exact same shingles on the house. This claim is now in the courts. State Farm is a criminal enterprise and it only exists to rip off customers and make money.
State Farm steals your money and does not give you the correct policy . I piece a policy 2 years ago only to find out that they gave me a different policy than what was requested.
In 2019 I got into a car accident where the guy I hit rammed me repeatedly and they paid his damage to his car after I told them happened and then they cancel my insurance saying that I had to many accidents look it's not my fault for your employees didn't listen I would never recommend this insurance company ot any one would only recommend to drop this insurance company
In 2019 I go in a accident where a man rammed me after I had hit him and this company let's this guy collect for the damage he made and then they cancel me as a costumer because I had to many accidents in one year. I will never recommend or use this insurance company ever again
Business response:
Thank you for the opportunity to respond to your correspondence dated August 23, 2021. While we cannot share specific details in this public response, we have reviewed the concerns addressed in this complaint. Sincerely, Underwriting Services State Farm Insurance Companies
Completely Horrible insurance company. It has taken 4 months for me to get a claim and Move forward and now they tell me I need a photo of the vin number after the 4 months of phone calls. Kelly ******is a horrendous and rude disrespectful employ also. Works customer service
Business response:
Thank you for the opportunity to reply to your correspondence dated August 19, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on August 19, 2021, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, Injury Claims Department State Farm Fire Company
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
Jim Gilmore - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
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