This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm has been the worst!!!! I bought a house and a month later I got hit by IDA. My roof got severely damaged by the storm and I had multiple water leaks in different rooms. I filed a claim which was assigned to an adjuster. The day the adjuster was supposed to come and inspect the house, he didn't show up, so I had to make multiple calls and get switched around until I got a supervisor to re-assign my claim to a different adjuster. Nobody even had the courtesy to call me and cancel the appointment or notify me that my... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated October 18, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 22, 2021, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
On 8/09/21 I called and talked to Alex, the State Farm agent, for a quote on my manuf. home insurance. He quoted $504 I paid with my credit card and I felt relief that it was done. On 8/23/21 Alex calls and says the Underwriters say they can't insure my home due to it's location at **** * *******manufactured home park. No reason given. It would have saved me much aggravation if he had checked with the Underwriters before he took the money! So I scrambled to get back on my previous insurance, which cost me money for cancellin... read more
Insured with state farm for a number of years. I have 2 boys and myself. My youngest son had a fender bender that I fixed myself and the rep from Clint s**** office called me stating she was going to cancel my services if I didn’t give her my sons info. Which they already had. I called the office and way told my coverage was still good and he will find out why Lynn wants to cancel my policy. He never called me back, Lynn texted me saying she will cancel my service 2 days later . So I found another provider. Terrible customer... read more
Worst Customer Service imaginable. I've been A State Farm insured since about 1984. That means nothing to State Farm. Final straw for me is their refusal to follow through on a Comprehensive claim I just made. I was driving in a parking lot, pulled over into the firelane and stopped to pick up my daughter as she exited the store. A motorcyclist behind me almost rearended me as he raced through the lot. In a fit of rage, he pulled alongside me, stopped, slapped my mirror as hard as he could, gave me the bird and sped away--br... read more
We have been with State Farm for 22 years. No claims in the last 16 years except for Road Side Service. Because we used Road Side service 4 times in 48 months they are taking away our Roadside Service. We pay over $6,000 in insurance to State Farm a year and they say we use spent more in Roadside service than we pay them, so they are removing it. This is wrong.
My car was in a Hurricane and my car was towed to a gas station. My car sat for 2 weeks on a gas station lot and I kept calling State Farm about when the towing company that worked for them was going to get my car. Back and fourth with them for a whole month on the phone and then finally I called my agent and took it up with them, The towing company took my car to different dealer then the one I wanted them to take it to. Again back fourth with State Farm. Very draining and mentally after this point. It did finally make to i... read more
On 10/08/2021 , One of State Farm drivers was at fault for failure to yield to on coming traffic. The driver turned in front of me tring to enter a parking lot. He made his turn right in front of me, causing me to apply my breaks to avoid collision but collided anyway. The state farm driver admitted to officer and myselft hat it was his fault because he didnt see me and he turned in front of me causing the accident. This is also his statement on the police report admitting hes at fault and stated to me that he had State Farm... read more
I find it very unfair that state farm wants me to send them copies of both my 2019 and 2020 taxe returns in order for them to finish processing the second policy that I took out. They claim that it's high but it doesn't matter I took it out because I wanted to have a policy for both of my children and I can afford it. But I guess when your a African American not living in the high end areas your not privileged enough to have two polices. Once I find another company I will cancel my life insurance with state farm since I'm li... read more
I was hit by their insured and 3 months later they still have not covered the damages nor have they been concerned for any of my injuries. Everything they have said they would do they did not do. When i finally got a hold of. A manager i thought something would finally be done just to find out they had toeed my vehicle 4 hours away when the place i requested was down the street from my house. As of this week they declared it a total loss however they have not even updated it in the system so i am still paying a car note for ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated October 12, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 13, 2021, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Property Total Loss Claims Department 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com