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3221 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
O’Neil Nissan was great! The staff were super friendly, informative and helpful!
Business response:
Thank you for the excellent rating.
I called he said the car was available I asked could I come see it he said he would call back never heard from him again
No pushy salesmen or unsolicited phone calls. Great communication and the car was exactly as advertised. Their Warranty Forever offered us even greater piece of mind on our used car purchase.
Business response:
We can't believe we missed this wonderful review, Jennifer! Thank you so much! We're glad to hear our Warranty Forever program gave you additional peace of mind for your purchase. Thank you for choosing us!
be prepared for a lot of chatter. sometimes they just want to sell you a car. Dan listened to what i wanted and had good communication.
Business response:
Thanks for the review John. Happy to hear Dan listened and was able to help. ~Chuck Capps
They’re are kind people
Excellent
Business response:
Thank you, Adrian, for the 5-star review! We truly appreciate your support and are thrilled to hear your experience was excellent. Thank you for choosing Empire Nissan, and we look forward to helping you again in the future!
Horrible communication from an online standpoint. I’m 2+ hours away and tried to get someone to talk to me for 4 days and all I got was generic email after generic email. Car finally sold on day 5 so I purchased a new car the next day. Def lost a sell.
Business response:
Thank you for sharing your experience with us, Jared. We appreciate your feedback regarding the communication challenges you faced while trying to reach us. Our team strives to provide timely and effective communication to all our customers, and it seems we fell short in your case. We would love the opportunity to improve and ensure a better experience in the future. If you're open to it, please reach out to Cronic Nissan directly so we can discuss your concerns further. Thank you again for your input. Sincerely, The Team a... read more
Slow to respond to information requests.
Business response:
Thank you for sharing your feedback, Barry. We understand how important timely responses are when requesting information. Your comments will be reviewed internally at Cronic Nissan to evaluate how requests are managed and ensure customers receive the support they need. Please contact us directly so we can assist you and provide any information you may need. Your experience matters to us. Sincerely, The Team at Cronic Nissan
The experience was pleasant
Jim Coleman Nissan of Silver Spring has a 4.7 star rating with 1,515 reviews.
Jim Coleman Nissan of Silver Spring is closed now. It will open at 9:00 a.m.
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