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Jim Charlon Ford, Inc
- Car Dealers
- Ridgecrest, CA
About this business
Jim Charlon Ford is an automobile dealership that offers new and pre-owned cars and sedans. Its range of Ford car models includes the Flex, Edge, Escape, Expedition, Explorer, Focus, Fusion, Mustang, F-150, Taurus and Ranger. The dealership provides pre-owned cars of various makes, including Chevrolet, Chrysler, Dodge, Honda, Hummer, Hyundai, Jaguar, Kia, Mazda, Saturn, Pontiac, Suzuki and Toyota. Jim Charlon Ford offers financing options for new and used cars through certified lending institutions. It provides scheduled rep... read more
Location details
269 South China Lake Boulevard, Ridgecrest, CA, 93555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedJim Charlon Ford Has outstanding customer service. If it isn’t that they are as helpful as can be, it is that they have a substantial amount of general vehicle knowledge to assist with any problems a vehicle may have. The service department Has proven multiple times on multiple occasions that they care. For example if something went wrong accidentally or if my vehicle wasn’t ready by the projected time then they would have additional resources to aid in accomplishing vehicle repairs. Such as working with my busy schedule, Pr... read more
I would like to thank Jim Charlon Ford for their fast response in a situation to my vehicle, at the time I was leaving for the airport. The service department was great with the process and the warranty from start to finish. A special thank you to Dory and Grandpa Pape for getting the job done in a timely manner. Also I would like to extend a very big thank you to Nick Charlon for seeing the situation and making a personal phone call to make sure I had a vehicle while mine was being repaired. He went above and beyond during ... read more
I have to say Dory was such a huge help. my sister and I had to make an emergency flight to Ridgecrest due to my dad was in the hospital and I had to drive his truck home. a light was on the truck and when i checked in Dory was so helpful. she went to the truck and then went to the parts desk with me and told them what I needed. after we got the bottle Dory asked one of the mechanics to add it for me and reset the light. This is the best customer service I have ever had and in this situation it helped out so much. Dory thank... read more
The service department here is the absolute worst! Used to be great when Jim was there but went downhill fast. Every time we bring our car in for service or even an oil change, there is an issue. We will never go back.
Working with Ken Charlon.😎
Business response:
Thank you for choosing Jim Charlon Ford we appreciate your business!! Enjoy your new car 💕 #ourcustomersarethebest
This place is the worst! Our truck has spent almost a total of 6months at their service department. They always have some sorry excuse as to why they don’t get anything done on the vehicle. And we have spent thousands on their wild guesses as to what is really wrong with the truck. What started as one issue back in January has exploded into a huge mess due to them not fixing correctly the initial problem. It is sad that a small town business treats its locals like this. I will not give them anymore of our business EVER. And ... read more
Thanks Jim Charlon Ford! I was in a time crunch and your service dept took care of me! I really appreciate the great service!!!
Business response:
Thank you we appreciate your business and here to help any way we can! #ourcustomersarethebest
These guys are awesome wife and I rolled in got in and out in 2 hours . New f-150 . Drove from bishop while on vacation.
Business response:
Thank you so much we appreciate your business. Enjoy your new truck #ourcustomersarethebest
quan was so amazing today we got an amazing car thanks Charlon Ford
Business response:
Thank you so much we appreciate your business. Enjoy your new car #ourcustomersarethebest
Frequently asked questions about Jim Charlon Ford, Inc
How is Jim Charlon Ford, Inc rated?
Jim Charlon Ford, Inc has a 3.8 star rating with 255 reviews.
When is Jim Charlon Ford, Inc open?
Jim Charlon Ford, Inc is closed now. It will open tomorrow at 9:00 a.m.
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