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Jim Bass Cars and Trucks
- Car Dealers
- San Angelo, TX
About this business
Location details
4032 West Houston Harte Expressway, San Angelo, TX, 76901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Thank you for taking the time to give us this 5 star review! We appreciate you and look forward to seeing you again soon!
Business response:
Thank you so much for this great review! We appreciate your continued business and we look forward to always helping you with your future vehicle needs!
what kind of Ford dealership tells a customer they need to ask management's permission to work on a Ford? I went to their service department to get an issue looked at when i was a 12hr drive from home, the best they could offer me was to not even look at it until the next day, and said that given my car is a 99 they would have to ask permission to even look at it when they did get the time. What a horrible way to conduct business. What service shop doesn't keep a bay open for waiters and walk ins, and even worse wouldn't eve... read more
Business response:
Unfortunately we do not have any control over parts the manufacturers stop making. Parts for a vehicle nearing 20 years old are very difficult to find in any brand. I do have a lot of experience throughout my career in this matter. When repairs are made on an older model vehicle the parts used are aftermarket. Our dealership will only install Ford Authorized Parts and this excludes us from certain repairs on older models. We do however (and did ) offer the names of reputable and capable independent shops in the area to help ... read more
I was treated with respect by everyone. They went out of their way to be helpful
Business response:
Thank you for this awesome review! We appreciate you and can't wait to see you again!
Business response:
Mr. Kent, We are sorry you had a bad experience and would welcome the opportunity to visit with you about it. Please feel free to contact us at 325-949-4621 ask for Mr. Price.
David did what no other salesman could had a jeep was upside down on was told by 5 different dealers no way i could trade it David said let him try he did 2 weeks latter left the jeep with Jim Bass and Drove home in my New Ford F150. Im family now to Jim Bass and David is my man. If you have been told no give David a call. Jim Bass Everyone has 5 stars from me
Business response:
Thank you so much for this amazing review!! We appreciate you so much and we are so excited to have you as part of the Bass Bunch Family!!
Traded in our car for a Ram 1500 and it has been in the shop non stop since we have had it. Jim Bass was very unprofessional when referring another service department. As a customer, I don’t need to know your beef with another dealership. The comments made were very unnecessary. I was never notified about my plates being available for pick up until I asked myself. There were no follow up what so ever in regard to our truck overheating and the engine light coming on. Very disappointed with the customer service... Looks like w... read more
Business response:
Ms. Wells, We are so sorry you did not have a good experience. If you would like to call us at 325-949-4621 and ask for Aaron or Dana, we would like to discuss this issue.
Business response:
Thank you for taking the time to leave us this 5 star review! We look forward to seeing you again soon!
Business response:
Thank you so much for this 5 star review! We appreciate you and look forward to seeing you again soon!
Frequently asked questions about Jim Bass Cars and Trucks
How is Jim Bass Cars and Trucks rated?
Jim Bass Cars and Trucks has a 4.4 star rating with 594 reviews.
When is Jim Bass Cars and Trucks open?
Jim Bass Cars and Trucks is open now. It will close at 7:00 p.m.
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