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Jiffy Lube

4.0

About this business

For nearly 3 decades, Jiffy Lube has been an integral part of the North American driving experience. Wherever you are, whatever vehicle you drive, you'll find nobody does it better then Jiffy Lube. We're committed to you with fast, quality preventative maintenance service to help preserve the health of your vehicle. Oil & Lube, Auto Repair Service, Belts Changed, Radiator Flush, Bulbs Replaced, Fluid TopOff, Tires Rotated 

Location details

5 Lowes Dr, Saratoga Springs, NY, 12866, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,180 reviews
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Margaret LaDue Beaupre's profile image
Margaret LaDue Beaupre 
6 years ago

People very nice but service wasn’t the best! Still hair on my seats, foot print on glove box, and windshield wasn’t even washed! Called manager on way home and informed him... he was very courteous and gracious! I will be receiving another full service we will seee how that goes and will update this rating at that time until then going to clean my car again myself! 

Wayne Mangiardi's profile image
Wayne Mangiardi 
6 years ago

I had my oil changed recently somehow they have my truck in their computer 3 times and are unable to synchronize. Plus, on top of that last time I found a flat screwdriver under the hood afterwards. They love to tell you your 1 pint low on antifreeze... I WAS NOT. I TOLD them I looked right before. Slightly dishonest salespeople! The free carwash is good but Wilton location is showing its age compared to Ballston Spa location. BS does a much better job! 

Allen Fox's profile image
Allen Fox 
7 years ago

Got my car inspected yesterday and of course it passed but as I got into my car and look at the sticker they forgot to punch the hole for August so I told them and they send this kid outside and he took a pocket knife out of his pocket and started cutting a hole where August is and it ended up cutting the whole bottom the sticker off and the kid said the sticker is still good don't worry about it I said no replace it, so the kid got pissed off but I don't care I will never return to this place 

Business response:

Thank you for your feedback, Allen. I'm sorry to hear about your experience. Could you please send us a direct message so we can look into this further? 

Christine Timmons's profile image
Christine Timmons 
7 years ago

I was talked into getting an oil I didn't need. I should of gotten the regular one. They try to get you the more expensive one. Just didn't like his attitude. He said everyone's on a budget. 

Business response:

Thanks for your feedback, Christine. We recommend oils based on the recommendations of each vehicle's manufacturer, to ensure that we are providing services that they themselves would approve of. 

Diane Granger's profile image
Diane Granger 
8 years ago

No organization here at all today! There were no other cars in line when we got here and we're still waiting for our oil change an hour later!! Now they are so behind it's ridiculous! 

Amber Bardon's profile image
Amber Bardon 
8 years ago

When you get your oil changed at Jiffy lube and you practically sign a death sentence. Not only did my check engine light come on as soon as I left, but they DIDN'T CLOSE MY HOOD! Which I noticed as I'm going down the northway in the 3rd lane. 

Business response:

Thank you for your feedback, Amber. While an oil change doesn't guarantee that your check engine light will shut off, as that can be caused by any number of factors, leaving your hood open is inexcusable. We invite you to reach out to our Customer Service team at info@hoffman-development.com so we can make things right with you. 

Glen Gillis JR's profile image
Glen Gillis JR 
9 years ago

The mangers there are complete dirt bags and they rip there costumers off and are a bunch of scam artists and treat there employees like shit 

Business response:

Thanks for your feedback, Glen, but we can assure you that we treat our customers and employees very well! That's why we have been in business for as long as we have! If you have a specific issue, feel free to send it our way via private message. Thanks! 

Jay Mike's profile image
Jay Mike 
9 years ago

Can not believe I came to get my oil changed here. Was told it will take about 30 mins. It has been an hour and a half and I'm still waiting. 5 workers just standing around in The bat talking and laughing. Seems like they forgot there is Windows. Unbelievable. I will never come back to a Jiffy Lube due to this. 

Business response:

Jay, Thank you for the feedback. We apologize for failing to provide exemplary service during your visit. We would love to look further into what happened so that we may set things right by you and make sure that the environment is more professional going forward. In order to get the ball rolling, we ask that you reach out to Rodney, our Customer Service Manager by calling him at (518)389-2137 or by emailing him at rbronson@hoffman-development.com Thanks again for your feedback, and for helping us to rectify this situation. ... read more

Kristine Diane's profile image
Kristine Diane 
11 years ago

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 4 star rating with 1,180 reviews. 

When is Jiffy Lube open?

Jiffy Lube is closed now. It will open tomorrow at 9:00 a.m. 

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