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Jewelers On Main
- Jewelry
- Mooresville, NC
About this business
Custom Jewelry Design Eye glass frame repairs Ring sizing Chain Soldering Stone Replacement Watch batteries and Watch Repairs Insurance Appraisals Gold Buying Traditional & Contemporary Jewelry for purchase
Location details
118 N Main St, Mooresville, NC, 28115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great customer service and repairs. I had my wedding ring and band repaired. It looks fabulous! Wonderful job! Thanks so much!
Business response:
Thank you very much for your business! More importantly we are happy that you had a great experience in our shop! Come to see us again soon!
Just wanted to take a minute to say how welcoming and fabulous the employees are at Jewelers On Main! Great atmosphere, with beautiful and very unique jewelry. I would recommend this store for all of your jewelry needs! If you’re needing any help with anything jewelry related I would definitely go see them! They do fantastic work, overall the best jewelry store in Mooresville!!
I was in your store today for about 10 seconds. I have no idea what the scent was you had in there but I was so choked I had to leave. I still have a nasty headache from it. I am sure you think it enhances you business, not sure how, but you need to be aware that many people are scent sensitive or just plain allergic to strong odors like that, Be advised that I will not be stopping into your store again!
Business response:
Sue we are truly sorry you found the scent of our store overwhelming. We are a full service jeweler and do repairs on premises. I believe what you smelled is lemon Mr. Clean that we use to clean the jewelry that is repaired in store. I do think however that you could have sent a personal message and brought this to our attention instead of giving us a low review on Facebook, you did not receive bad service, bad product and were not treated rudely, you didn't even make it two feet inside the store. Your mother in law, I belie... read more
I was blown away by the kindness and genuine customer service I received today by all of the staff! I was greeted by a sweet young man as we walked in (with my almost 2 year old on tow) and immediately helped by who I believe was the owners daughter. She was so wonderful and helpful! She talked to my son to help keep him entertained and quickly helped me find and order what I needed! These days businesses just do not operate the way they used to, I could tell they truly cared to help and guide you to what you're looking for ... read more
Business response:
Thank you Sara for your kind words! We all take pride in our customer service. We are family and we strive to treat everyone that enters our doors as such! We appreciate your business and the wonderful review! Merry Christmas! Alan Owner/JOM
We took my engagement ring to be reset and cleaned, the whole process took about 10 minutes and it is so gorgeous, thank you! The young man who helped us did a stellar job!
Business response:
We are happy that you are happy! We appreciate the kind review and your business!
I had ordered a handmade bar necklace online, and when I received it in the box it was tangled. I received assistance from Jewelers on Main, who untangled the delicate chain, and did not charge me for their service, even though it was not their merchandise. The staff was all so friendly, and I will definitely be a customer!!
Business response:
Cathy. thank you so much for your kind review! We hope to see you again soon for any of your jewelry needs :)
Very disappointed in Jewelers on Main. I did not authorize them to do anything to the band of my antique ring, only to add prongs to the stones. Now the ring is too large since they took it upon themselves to change the band. Went in to inquire what happened and I was dismissed, told "Rings are round." Apparently they hammered the band. The kicker is they want to charge me to now resize, or rather put it back the way it was!! Absolutely ZERO customer service. They should NEVER have touched the band without my consent. Nothin... read more
Business response:
Ms. Erin, thank for your review. As hard as we try to please everyone that comes in to our store, we knew this day may come. Every person and their jewelry are why we are here, it's what sustains us. Without customer service, we would be just another jewelry store. Our resolutions stand and always will, Ms. Erin. Alan Allman Owner Jewelers on Main
Frequently asked questions about Jewelers On Main
How is Jewelers On Main rated?
Jewelers On Main has a 4.7 star rating with 330 reviews.
When is Jewelers On Main open?
Jewelers On Main is closed now. It will open at 9:30 a.m.
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