Jersey City Ford

Brian G. 

on Birdeye

2 years ago

The GPS on my mustang was acting up so I made an appointment weeks in advance to have it checked and get an oil change while I was at it. I was told it usually took "2-3 days" for diagnosis and repair. I left my car first thing Wednesday morning. When I hadn't heard anything about things were going on Thursday, I made a call to check in. Left a message for Erica--my service advisor who was "not at her desk." A few hours later, I called back to check in since I hadn't heard anything. Erica had "stepped away" and they were le... read more

Marisa M. 

on Citysearch

6 years ago

When I walked into the dealership all the cars looked nice, and the employees were super friendly. I had no trouble talking to one and having him help and inform us on what type of car I was looking for. I never thought I would had walked out that day with a car, but surprisingly I did and with a great deal too! 

Rana X. 

on Citysearch

6 years ago

I was in Florida when my check engine light came on. I went to Plantation Ford where they scanned my Mustang and told me that the catalytic converter was bad and they had ordered the part, but it would be a few days before it would arrive. I was leaving the next day but they told me that it would be o k driving back to New Jersey. They were right. when I got back, I went to Stevens; (where I purchased my Pony), and was met in the service dept by a lady Jeanine, who handed me her card and introduced herself. She had my car sc... read more

Ska W. 

on Citysearch

6 years ago

This is honestly the nicest ford I've gone too. They employees and management were so helpful like I was in awh in how much they helped. John Davis the service manager there was such a great help I honestly don't know what I'd do without him he got me my car so fast him and his team do amazing work. Would definitely recommend. 

Grand Holo S. 

on Citysearch

6 years ago

Laila is one of the sweetest women I ever met she will definitely make sure you get a car and willl always make a great deal with you , Laila is always honest and I would recommend you go see her the BEST !! Laila I love you and canâ??t wait to come back to see you !! 

DanceW M. 

on Citysearch

6 years ago

After looking between Hyundai,Nissan,and GMC, i went to Stevens Jersey City Ford,to purchase a vehicle,and was amazed with the service from the salesperson he was very professional in explaining the vehicles I looked at. Overall l love my Ford escape titanium It's got everything I want in a vehicle. 

MindMelt L. 

on Citysearch

6 years ago

I bought my car from jersey city ford 6 months ago! It was a good experience, and it was time to see if service is the same, everything went smooth with Shereem, i was introduced to their new service director Todd, ask for him, he made my transaction smooth and easy, came back and picked up my car as promised on time, and serviced ! Thank you Stevens ford 

season7268 

on Yellow Pages

12 years ago

I will never take my car to J&S Fords! They lack customer service. You are given the run around about trying to get a status update on your vehicle. The person assist me became rude and s