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Jerry's Lawn Mower Sales & Service
- Industrial Equipment Supplier
- Long Beach, MS
About this business
Family owned & operated for over 44 years. Jerry's specializes in sales and repair of all types of small engine lawn equipment. From Johnny Favre, co-owner of Jerry's Lawn Mower: We've been Snapper mower dealers for as long as I can remember. I always tell people that when you cut my veins, little Snapper turtles run out. My dad, Jerry Favre, started this business in 1971 by taking in a few mower repairs when he was temporarily laid off from his welding job at the shipyard. He had a love for and a natural ability to fix any ... read more
Location details
406 N Seal Ave, Long Beach, MS, 39560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We spent over $700 and my mom still didn’t work I said bring it back they change the battery and charge me for the battery on the battery it was the engine in the barn didn’t even bother to check for warranty check for warranty I was $700 down the drain and still there’s no lawnmower to work never bring any of my equipment back there to them again
RecommendedI would like to give a huge shout out to Johnny Favre for personally taking the time out of his busy schedule, not to mention it was late in the day, to get my generator running after hurricane Zeta. We were without power and he was truly a life saver! I would highly recommend Jerry's to anyone that needs new equipment or anything repaired. Sincerely, Bruce Young
Business response:
Thank you, Bruce, for the great review! Glad we could get you going. It’s very gratifying to be able to serve our customers in such an important way during a disaster!
Highly disappointed. 😡 These guys may be great for the corporate clients they have, but for us a little guys needing a lawnmower repair, run fast from Jerry’s (unless you like a complete lack of customer service, an indifferent attitude, and higher costs to repair from people you are paying). They are the best at all that stuff!
Business response:
Mr. Powers We are disappointed to hear that you were dissatisfied with our service. We looked over the repair order for your Honda mower trying to understand the issue. We attempted to call to discuss this with you, but you didn’t return our call. You brought your mower for a specific repair, we called you an estimate which you approved, we ordered the specialty Honda part and repaired your mower. Your final bill was within $9 of the estimate. As for customer service, it is particularly upsetting you found ours lackluster as... read more
Give those poor people their generator back. Charging 200 to do a diagnostic and then can’t get part in for two weeks. Let them find someone that can fix now, when they need it!!
Business response:
Jodi, it’s unfortunate that you chose to give our business a bad rating judged on hearsay. The people you’re referencing weren’t charged a diagnostic fee, they were charged for the work we did - the work they requested when the generator was brought in. Secondly, we never said it would take two weeks to get the part. Unfortunately, we can’t stock every part for every generator. And, unfortunately, we can’t control the supply chain that has been greatly disrupted this year due to Covid and the many storms in our region. This ... read more
My old faithful finally gave out. New snapper from Jerry’s. Good deal from good people.
Business response:
Thank you for visiting with us this morning, Mr. Henson! We’re sorry your old mower gave out but we know you’re going to love your new Snapper 360Z! Thank you for your business!
Brought a mower in for repair and got it back with a bad oil leak that wasn’t there before. Brought it BACK in and they refuse to fix what THEY broke! No concern for their customers whatsoever!!
Was suppose have my machines serviced Tuesday called back yesterday see if any progress been made none say they will have it fixed today call back today now they sayin it want be ready till next week like u should told me this the day I dropped it off want be back again ever .... 0 stars 👎🏾
Just got a mower today. The staff is great
Frequently asked questions about Jerry's Lawn Mower Sales & Service
How is Jerry's Lawn Mower Sales & Service rated?
Jerry's Lawn Mower Sales & Service has a 4 star rating with 231 reviews.
When is Jerry's Lawn Mower Sales & Service open?
Jerry's Lawn Mower Sales & Service is closed now. It will open on Monday at 9:00 a.m.
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