J.D. Byrider

Lindsey L 

on BBB

a year ago

They sell cars with underlying diagnostic issues to people in already hard positions because of credit history. Lindsey it sounds like you may have had a less than perfect experience. We at Byrider do work hard to provide an excellent customer opportunity . However we know that sometimes used cars have aggravating mechanical issues. That's why Byrider completes a thorough mechanical inspection on every auto we sell and back up our efforts with an industry leading 24k mile warranty. We know an inspection and warranty doesn't ... read more

Lindsey L 

on BBB

a year ago

They sell cars with underlying diagnostic issues to people in already hard positions because of credit history. 

Robrianna C 

on BBB

a year ago

I brought a car from them on July 29th and on July 30th I called repair because my car was smoking from the hood so they told me to bring it in and had to replace me a radiator the next day . Two weeks later car having problems again driving very weird overheating and engine light blinking come to find out I need a brand new engine and their telling me they will need to keep my car for 2/3 weeks to replace my engine and Ill have to pay a $100 co payment fee . This has been so stressful I literally only had 1 week with the ca... read more

KEN D 

on BBB

a year ago

THEY ARE CHARGING OR 35% INTREST PAYMENT WITH HIDDEN $600/ $1200 FEES THEY DO NOT GIVE MONTHY STATEMENTS AND ONLINE WEBSITE DONT WORK.****** BUYERS. 

Ashlie M 

on BBB

a year ago

I bought a 2012 Hyundai back in September 2023. I was told by the sales rep that “you’ll never find a better warranty than ours it covers everything down to the last bolt”. I didn’t have it 2 weeks before the check engine light came on and brakes went out. Paid out of pocket for towing to the service dept and had to pay an additional $50 for the passenger rear brake ONLY replacement and a censor. Was about 3 weeks after that the check engine light came on again, called the service center several times with no answer and no c... read more

Cortez T 

on BBB

a year ago

Ive had problems with my van since the first day I got it. There is no way that they could have inspected my vehicle and not known about these problems I spend more time at their shop than I do at work. 

Angela L 

on BBB

a year ago

I'M WRITTING ON BEHALF OF MY GRANDDAUGHTER WHO PURCHASED A VEHICLE FROM THIS PLACE ABOUT I YEAR AGO. THE WORST NIGHTMARE I HAVE EVER HAD. SHE HAD A ***** THAT THE ENGINE LIGHT CAN ON AND SHE DEDIDED TO GO ALL THE WAY OUT TO JOLIET TO PURCHASE A ( ***** ). OM HER FIRST PAYMENT THE **** THERE WAS SO NASTY ON THE ***** WITH HER THEY WAS TRYING TO TAKE THE ***** BACK ON THE FIRST PAYMENT TELLING HER SHA WAS LATE ON HER PAYMENT. THEN 2 WEEKS AFTER HAVING THIS ***** THE ***** KEPT CUTTING OFF SO SHE TOOK IT BACK TO THEM AND THEY T... read more

DeAnna M 

on BBB

a year ago

This company is HORRIBLE and communication is bad when it comes to your car getting serviced. I had a car with them and took it back , got another one and it was worse than the first one i only took it back because it was hard getting out of it when i went to regular & better dealers. With the second car its worse than the first one, 3 months being in the car i needed a brake booster , new thermostat now i need a new engine and battery. Its June 27th they had my car since June 17th with no updates , i wanted information on w... read more

JONATHAN s 

on BBB

a year ago

MY WIFE AND I WENT TO THE NORTH CHARLESTON SC LOCATION LOOK FOR A CAMARO. THE SALESPERSON WAS GREAT NUT THE UPPER MANAGEMENT WAS TWISTED. WE TOLD THEM WE HAD $1200 DOWN, WE AGREED TO AN APPLICATION. THEY AGREED TO FIND US A CAMARO, THEY ASKED FOR A MONTH TO FIND A CAMARO, THEY KNEW WE HAD $1200 FOR THE DOWN PAYMENT. THEY SAID THAT WAS GOOD AND WOULD START LOOKING FOR A CAMARO. THREE WEEKS WENT BY WITHOUT AN UPDATE, SO MY WIFE REACHED OUT TO THE THEM FOR SOME KIND OF UPDATE, JUST TO FIND THAT THEY DIDNT EVEN LOOK AND TOLD THA... read more