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Byrider Joliet
- Used Car Dealers
- Joliet, IL
About this business
Location details
2323 W Jefferson St, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Not happy they took 4000 sold me a 2020 Kia serento that broke down in less than a week and they refuse to fix because it cost 7000 dollars tried to put me in a 2016 dodge journey mind you now the year difference after telling me Mr Jeff did that I was going to come pick up a red in color 2020 dodge journey but they changed their mind when I got there and put me in a black 2016 dodge journey that is in the shop as we speak their shop with a broke rack and pinion and major oil leak not happy I want my money back or the same y... read more
I first dealt with Keelan who is a salesman. I liked a certain car which was a red 2012 Jeep Wrangler Sport 121,000 miles. I told him that this particular vehicle is the only one I'm interested in. He ask me what I wanted to put down for a down payment and I said $500 and I did a credit application. Well he calls me back in a couple of hours and told me I was approved and to bring in a paycheck stub, utility bill,and drivers license for Monday because I work midnights 7p-7a and they don't open until 10a so I had to wait abou... read more
I am a cosigner on a vehicle through JD Byrider. Ive had the car for two weeks me and my brother-in-law since weve had the vehiclewe purchased it in January 2025. Ive had to replace all four coil packs. All four plugs. Had an oil change done, and They said they had just done an oil change that my oil change wasnt necessary when I had my oil changed done. The place asked how long it has been since the vehicle and oil change. I stated that JD Byrider said they had just done the oil change and replace theplugs. I took the plugs... read more
They are scammers and they dont have no remorse for customers We apologize that your experience with our business was not as positive as the norm. We value your input especially when it is provided in a way that allows us to remedy a situation.
They are scammers and they dont have no remorse for customers
Business response:
We apologize that your experience with our business was not as positive as the norm. We value your input especially when it is provided in a way that allows us to remedy a situation.
I purchased a 2011 Jeep Liberty back in December of 2023. To start of with the GASCAP indicator came on the dash. Took it to the service department and was told that I would have to pay for the repair, because it was not covered under warranty. So that problem still hasn't been fixed two years later. The sun roof leaked and stained the roof on the inside. Took it and they stated they fixed it and removed the stains on the inside of roof. The first time it rained, the roof stained again. Not fixed even after I actually sent a... read more
If there was a way to leave 0 stars I would because that’s giving them too much recognition anyway… but this company has got to be THE WORST dealership not only just in wv but as a whole. They sell u 10+ year old cars that already have issues just waiting on you to see if you’ll figure it out or pay a bunch to get it fixed. These ppl play like they care that you’re having issues with the vehicle THEY sold u but really don’t. The mechanics don’t know ***they’re doing clearly bc I went in thinking I needed new breaks for them ... read more
The service department is the worse I’ve ever had to experience. They said my car would be done in two weeks, and it’s still sitting in the parking lot a month later. And you would think as a dealership they would be willing to give you a rental, as they had a rental program when I purchased the vehicle but they state they no longer will allow that. They also do not answer phone calls when I call and ask for updates, nor call back when left voicemails. I have personally been there 3 times to get information. They confirmed t... read more
Please do NOT get a vehicle from this company. NO compassion whatsoever for their customers. I have had my car for 1 year (no missed payments at all!!!) might I add I was having issue with my car immediately after getting it but I really want to speak on being late with a payment. In this economy EVERYONE is struggling and TRYING no one is just sitting on their ass! I called JD byrider on Wednesday for an extension on a payment for 3 days and they said no it will be up for repo I said after missing one payment he said yes! N... read more
Frequently asked questions about Byrider Joliet
How is Byrider Joliet rated?
Byrider Joliet has a 4.2 star rating with 934 reviews.
When is Byrider Joliet open?
Byrider Joliet is open now. It will close at 7:00 p.m.
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