This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Byrider Joliet
- Used Car Dealers
- Joliet, IL
About this business
Location details
2323 W Jefferson St, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I wish I can say 0 stars I got a car from here 2 years ago I had problems immediately. I was stuck paying for my car note and repairs at the same time for 2 years. The car finally broke down completely and they did not care. All they cared about was the money. My car would overheat, muffler, issues battery replaced twice which was $125 each time, wheel bearing replaced on both sides, water pump replaced, when replacing tires the screws would not come off so had to take it to mechanic to remove tires, bad oil leak had to buy ... read more
On 06/24/2024 I went to Byrider. I had a previous car thru them was in an accident at no fault to me. The insurance left a remainder of 3k. Not having many options I used them again, but they told me not to worry, as long as I came back they would eat/roll over the loan on the previous car. I agreed called and asked multiple times this would be the deal. I gave them over 3000 to get a newer and better car since they were rolling my old loan over. I could of used the money to pay off the old loan, but took the word of the sal... read more
They sell cars with underlying diagnostic issues to people in already hard positions because of credit history. Lindsey it sounds like you may have had a less than perfect experience. We at Byrider do work hard to provide an excellent customer opportunity . However we know that sometimes used cars have aggravating mechanical issues. That's why Byrider completes a thorough mechanical inspection on every auto we sell and back up our efforts with an industry leading 24k mile warranty. We know an inspection and warranty doesn't ... read more
They sell cars with underlying diagnostic issues to people in already hard positions because of credit history.
Business response:
Lindsey it sounds like you may have had a less than perfect experience. We at Byrider do work hard to provide an excellent customer opportunity . However we know that sometimes used cars have aggravating mechanical issues. That's why Byrider completes a thorough mechanical inspection on every auto we sell and back up our efforts with an industry leading 24k mile warranty. We know an inspection and warranty doesn't prevent all mechanical issues, but we do take genuine effort to avoid these complications. If you or someone you... read more
I brought a car from them on July 29th and on July 30th I called repair because my car was smoking from the hood so they told me to bring it in and had to replace me a radiator the next day . Two weeks later car having problems again driving very weird overheating and engine light blinking come to find out I need a brand new engine and their telling me they will need to keep my car for 2/3 weeks to replace my engine and Ill have to pay a $100 co payment fee . This has been so stressful I literally only had 1 week with the ca... read more
THEY ARE CHARGING OR 35% INTREST PAYMENT WITH HIDDEN $600/ $1200 FEES THEY DO NOT GIVE MONTHY STATEMENTS AND ONLINE WEBSITE DONT WORK.****** BUYERS.
I bought a 2012 Hyundai back in September 2023. I was told by the sales rep that “you’ll never find a better warranty than ours it covers everything down to the last bolt”. I didn’t have it 2 weeks before the check engine light came on and brakes went out. Paid out of pocket for towing to the service dept and had to pay an additional $50 for the passenger rear brake ONLY replacement and a censor. Was about 3 weeks after that the check engine light came on again, called the service center several times with no answer and no c... read more
Ive had problems with my van since the first day I got it. There is no way that they could have inspected my vehicle and not known about these problems I spend more time at their shop than I do at work.
I'M WRITTING ON BEHALF OF MY GRANDDAUGHTER WHO PURCHASED A VEHICLE FROM THIS PLACE ABOUT I YEAR AGO. THE WORST NIGHTMARE I HAVE EVER HAD. SHE HAD A ***** THAT THE ENGINE LIGHT CAN ON AND SHE DEDIDED TO GO ALL THE WAY OUT TO JOLIET TO PURCHASE A ( ***** ). OM HER FIRST PAYMENT THE **** THERE WAS SO NASTY ON THE ***** WITH HER THEY WAS TRYING TO TAKE THE ***** BACK ON THE FIRST PAYMENT TELLING HER SHA WAS LATE ON HER PAYMENT. THEN 2 WEEKS AFTER HAVING THIS ***** THE ***** KEPT CUTTING OFF SO SHE TOOK IT BACK TO THEM AND THEY T... read more
Frequently asked questions about Byrider Joliet
How is Byrider Joliet rated?
Byrider Joliet has a 4.2 star rating with 934 reviews.
When is Byrider Joliet open?
Byrider Joliet is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com