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Byrider Joliet
- Used Car Dealers
- Joliet, IL
About this business
Location details
2323 W Jefferson St, Joliet, IL, 60435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
This company is HORRIBLE and communication is bad when it comes to your car getting serviced. I had a car with them and took it back , got another one and it was worse than the first one i only took it back because it was hard getting out of it when i went to regular & better dealers. With the second car its worse than the first one, 3 months being in the car i needed a brake booster , new thermostat now i need a new engine and battery. Its June 27th they had my car since June 17th with no updates , i wanted information on w... read more
MY WIFE AND I WENT TO THE NORTH CHARLESTON SC LOCATION LOOK FOR A CAMARO. THE SALESPERSON WAS GREAT NUT THE UPPER MANAGEMENT WAS TWISTED. WE TOLD THEM WE HAD $1200 DOWN, WE AGREED TO AN APPLICATION. THEY AGREED TO FIND US A CAMARO, THEY ASKED FOR A MONTH TO FIND A CAMARO, THEY KNEW WE HAD $1200 FOR THE DOWN PAYMENT. THEY SAID THAT WAS GOOD AND WOULD START LOOKING FOR A CAMARO. THREE WEEKS WENT BY WITHOUT AN UPDATE, SO MY WIFE REACHED OUT TO THE THEM FOR SOME KIND OF UPDATE, JUST TO FIND THAT THEY DIDNT EVEN LOOK AND TOLD THA... read more
If I give leave zero stars I would. One year ago, I bought a car from them and I have had is***s with my car every month since I got it. The first month I got it the motor and the ac went out and the timing belt got locked up and caused smoke to come out the car then weeks later the radiator messed up and my car wouldnt start. Then it turned to the alternator messed up and tire and engine light wont come off. I took it for an oil change one time and I had someone look at it they said the oil hasnt been changed. They do not c... read more
My car was supposed to be paid off in June I called the hateful cnac case manager to assure my car was paid off WELLLLL she informs me I still owe 833 dollars more because I was behind a few payments. From my understanding when I signed the contract there was NO GRACE PERIOD so explain to me how I was a couple month's behind. I have all payment receipts i was told by the same case manager last month that it would be paid off june 3rd all my calls are recorded and the extra showing up was finance charges that would drop off j... read more
CNAC IS THE WORSE, THEY ARE LIARS AND THIS PLACE HAVE DEMONS FOR SENIOR ACCOUNT MANAGERS. IT DONT MAKE A DIFFERENCE IF IF YOUR CAUGHT UP ON YOUR PAYMENTS, YOU STILL GO INTO COLLECTIONS, THEY GOT A HARDSHIP PROGRAM THAT YOU CANNONT USE. SO HARD TO USE HARDSHIP. THEY ARE GREEY MINIONS THAT WORK FOR THE ****** THERE IS NOTHING GOOD ABOUT THIS PROGRAM PLEASE RUN FAST AS YOU CAN. RUN FOR YOUR LIFE AND NEVER LOOK THAT WAY. THE DOOR TO THIS BISUNESS IS LITERALLY THE DOORWAY TO H*** I FEEL LIKE I MADE A DEAL WITH THE ****** THEY ARE... read more
The customer service is terrible and so is the cars. My check engine light came on my dash board only just having the car for almost 5months. When I first got the car I was swapped out 3 different times into different cars all because they couldnt plate the vehicle. I was even sent home one night in a Uber with my baby because of the situation. These people give us as black people a bad reputation because of the customer service and bad attitudes that float around the business.
I have not had a good experience I am actually disappointed and it’s my own fault because I was in a hurry to find a car and get back to work. I went in closer to closing and that was not smart I test drove the car and everything seems to be fine so I went for it! I get home to Cantonment it smells like gas the check engine light came on and the front end is messed up! They fixed the check engine light problem but I am waiting a month for the clicking noise and the front end to be fixed I have had to buy two to front tire at... read more
If you need a car, and you're willing to pay out the nose, then JD Byrider is for you. Don't get me wrong, when you need a vehicle, you need a vehicle. However, CNAC that finances JD Byrider is a horrible, predatory company that could NOT care less about you. They don't care about your situation, they just care about your money. If you're late, they will threaten to take your vehicle after 10 days. No ifs, ands or buts. It doesn't matter if you have faithfully made your payments for years, and then some unforeseen problem ar... read more
During the pandemic I had to purchase a vehicle I went to jd byrider in ***************, they did not tell me they were closing that location and that the only way to get my car serviced was to drive it an hr to ******. Which wasnt a big deal but would have been nice to know. But what really made this experience horrible is that when i moved my family to ***** the transmission gave out on the ****** rogue 2012. I still had ****** miles until my warranty was over and 4 months until the warranty would have ran out. I contacted... read more
Frequently asked questions about Byrider Joliet
How is Byrider Joliet rated?
Byrider Joliet has a 4.2 star rating with 934 reviews.
When is Byrider Joliet open?
Byrider Joliet is open now. It will close at 7:00 p.m.
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