J.D. Byrider

Janise S 

on BBB

6 months ago

I wish I can say 0 stars I got a car from here 2 years ago I had problems immediately. I was stuck paying for my car note and repairs at the same time for 2 years. The car finally broke down completely and they did not care. All they cared about was the money. My car would overheat, muffler, issues battery replaced twice which was $125 each time, wheel bearing replaced on both sides, water pump replaced, when replacing tires the screws would not come off so had to take it to mechanic to remove tires, bad oil leak had to buy ... read more

Robrianna C 

on BBB

7 months ago

I brought a car from them on July 29th and on July 30th I called repair because my car was smoking from the hood so they told me to bring it in and had to replace me a radiator the next day . Two weeks later car having problems again driving very weird overheating and engine light blinking come to find out I need a brand new engine and their telling me they will need to keep my car for 2/3 weeks to replace my engine and Ill have to pay a $100 co payment fee . This has been so stressful I literally only had 1 week with the ca... read more

Angela L 

on BBB

9 months ago

I'M WRITTING ON BEHALF OF MY GRANDDAUGHTER WHO PURCHASED A VEHICLE FROM THIS PLACE ABOUT I YEAR AGO. THE WORST NIGHTMARE I HAVE EVER HAD. SHE HAD A ***** THAT THE ENGINE LIGHT CAN ON AND SHE DEDIDED TO GO ALL THE WAY OUT TO JOLIET TO PURCHASE A ( ***** ). OM HER FIRST PAYMENT THE **** THERE WAS SO NASTY ON THE ***** WITH HER THEY WAS TRYING TO TAKE THE ***** BACK ON THE FIRST PAYMENT TELLING HER SHA WAS LATE ON HER PAYMENT. THEN 2 WEEKS AFTER HAVING THIS ***** THE ***** KEPT CUTTING OFF SO SHE TOOK IT BACK TO THEM AND THEY T... read more

Ebony M 

on BBB

10 months ago

CNAC IS THE WORSE, THEY ARE LIARS AND THIS PLACE HAVE DEMONS FOR SENIOR ACCOUNT MANAGERS. IT DONT MAKE A DIFFERENCE IF IF YOUR CAUGHT UP ON YOUR PAYMENTS, YOU STILL GO INTO COLLECTIONS, THEY GOT A HARDSHIP PROGRAM THAT YOU CANNONT USE. SO HARD TO USE HARDSHIP. THEY ARE GREEY MINIONS THAT WORK FOR THE ****** THERE IS NOTHING GOOD ABOUT THIS PROGRAM PLEASE RUN FAST AS YOU CAN. RUN FOR YOUR LIFE AND NEVER LOOK THAT WAY. THE DOOR TO THIS BISUNESS IS LITERALLY THE DOORWAY TO H*** I FEEL LIKE I MADE A DEAL WITH THE ****** THEY ARE... read more

Daisy S 

on BBB

a year ago

I will never work with Byrider again! I just received a call from them and the guy says Hello *****. I say I think you have the wrong number. My name is ***** and he said,Is its not *********************?. ? I said,No, my name is *********************, so are you saying that they put the name ***** down as to label me a *****? He said, Let me look at the notes. *This verifies that they labeled me a *****!*He said, You have been a VIP for awhile nowI stopped him. I said,We will not be working with you guys ever again after we... read more

Bianca D 

on BBB

a year ago

This carlot take advantage of folks! Not only did they give me a car with a very bad break booster, but they are very unprofessional! Theyre rude (especially the manager ******** or whatever her name is). They dont care that they are putting your life in great danger but will harass you for your carnote, even when youre on time for every carnote! This company NEEDS to be closed down! They are liers, manipulators and dont keep their word on anything! Also, not to mention I havent had the car one year yet and the engine went o... read more

Jay G 

on BBB

a year ago

I was in desperate need of a car I came in with full of questions as I should , test drove it , spoke on my concerns I was even honest and legit with ANYTHING they needed from me and they cheated me HARD ! its been less than 6 months since Ive had the car and its already been deemed unsafe to drive the frame is completely bad and was then that way when I got it it never came with a warning for anything theres no power in my left headlight, it stalled and wouldnt come on as of today , its stopped at stoplights, the suspension... read more

Tyler S 

on BBB

a year ago

They sold me a lemon the car started having transmission issue and I had the warranty for it that I paid extra for and took it to them multiple time for it to be fixed and told me there was nothing wrong with it each time this place is a scam dont ever get a car from them! 

Lauren G 

on BBB

a year ago

This place *****, they start calling and harassing for payment the morning that it is due. Void warranties without notice, will not fix vehicles, charge more than an auto shop if they do fix the issues that they already knew about when vehicle is sold to you. The list goes on and on.. . Do not buy from them! Its not worth all the hassle!