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J.D. Byrider

4.2

About this business

Location details

2323 W Jefferson St, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.2949 reviews
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Dalton V's profile image
Dalton V 
3 weeks ago

One of the most worst experiences I’ve ever had buying a car I’ve bought this less than a year ago and it’s been in the shop more times then I personally drove the vehicle I have had it taken in many time for vehicle diagnostics to be done once was determined there was nothing wrong with the vehicle with in two weeks the vehicle was dropped back off and was worked in technician determined a bad turbo it was replaced ever since the car has been back to the shop for the exact same reason the last visit a pcv valve was replaced... read more

TeAnne W's profile image
TeAnne W 
3 months ago

One star is even too generous! First let me start by saying, I was never told nor explained that I had to pay $75 just so they can look at the car and determine whether or not theyll be able to fix it. I purchased a car in January, about a week later my check engine light came on, I called and they told me that its probably cause its been sitting a while, I knew better but was in desperate need of a car, so I blew it off. Fast forward a couple more weeks, it starts raining and my passenger floor would be flooded. The first t... read more

pedro l's profile image
pedro l 
3 months ago

we bought a car from JD Byrider and the first day the battery had to be replaced and then the check engine light came on exactly 15days after the purchase and the car was coming up with a 0420 code meaning the catylic converter was needing to be replaced as to which the byryder should have replaced but instead we ended up replacing while still making payments and we still have issues with this car and not only did the catylic converter go out there was other issues that was going bad in this car as we also replaced both cats... read more

Melanie W's profile image
Melanie W 
4 months ago

I would never advise anyone to buy a car from here. They have no hardship program. They do not care what happens in your life and then they sell you a car that has problem with the problem then you without a vehicle and have to go to work and I still want you to pay a car note where you dont even have a way of getting around or is they telling you whats going on with your vehicle Very unprofessional 

Business response:

*******, we are sorry you had a negative experience with us. We are here if you need us. ************ 

Melanie W's profile image
Melanie W 
4 months ago

I would never advise anyone to buy a car from here. They have no hardship program. They do not care what happens in your life and then they sell you a car that has problem with the problem then you without a vehicle and have to go to work and I still want you to pay a car note where you dont even have a way of getting around or is they telling you whats going on with your vehicle Very unprofessional *******, we are sorry you had a negative experience with us. We are here if you need us. ************ 

Ericka T's profile image
Ericka T 
5 months ago

the worse company to ever obtain a car from. There are over priced and old year cars. They will request 3k-4k down on a 2014 and want you to pay 20k for a 3-4 year contract. They have a racist manager in the finances **** no matter how loyal you are with the company or how on time your payments are they still try and get over on people knowing they are trying to build there credit. Overall the worse car lot ever. 

Kimberly B's profile image
Kimberly B 
6 months ago

They are crappy and no good to go for. Bad business. 

Keith F's profile image
Keith F 
6 months ago

Not happy they took 4000 sold me a 2020 Kia serento that broke down in less than a week and they refuse to fix because it cost 7000 dollars tried to put me in a 2016 dodge journey mind you now the year difference after telling me Mr Jeff did that I was going to come pick up a red in color 2020 dodge journey but they changed their mind when I got there and put me in a black 2016 dodge journey that is in the shop as we speak their shop with a broke rack and pinion and major oil leak not happy I want my money back or the same y... read more

Richard D's profile image
Richard D 
6 months ago

I first dealt with Keelan who is a salesman. I liked a certain car which was a red 2012 Jeep Wrangler Sport 121,000 miles. I told him that this particular vehicle is the only one I'm interested in. He ask me what I wanted to put down for a down payment and I said $500 and I did a credit application. Well he calls me back in a couple of hours and told me I was approved and to bring in a paycheck stub, utility bill,and drivers license for Monday because I work midnights 7p-7a and they don't open until 10a so I had to wait abou... read more

Frequently asked questions about J.D. Byrider

How is J.D. Byrider rated?

J.D. Byrider has a 4.2 star rating with 949 reviews. 

When is J.D. Byrider open?

J.D. Byrider is closed now. It will open at 9:00 a.m. 

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