Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

J&B Medical - Wixom, MI

1.7
Get directions

About this business

Since our inception in 1996, J&B Medical has become a recognized market leader in healthcare. More than a family-owned business, we are a family of businesses that span across all aspects of medical-related care including: sole source program management, national managed care contracts, technology solutions, as well as insurance-covered, emergency-medical, retail home-care and veterinary products. 

Location details

50496 Pontiac Trail, Wixom, MI, 48393, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.71,334 reviews
Select a rating
Alley D.'s profile image
Alley D. 
on Birdeye

2 months ago

Don’t be a customer and don’t work for them. As a customer, your info WILL be compromised, promise. As an employee, go work at McDonald’s. Their benefits at McDonald’s are better than here. $200 a week for health insurance?! And you’re only paying me 15/hr? Accept another job offer or live off the state. 

Nancy R.'s profile image
Nancy R. 
on Birdeye

2 months ago

I give them a zero. Worst medical supply company out there. I have been getting (or trying to get) my diabetic supplies from them for over three years. But no longer. I just switched to a supply company who actually answers the telephone. J&B does not answer the phone, you are on hold for so long they just hang up. Then, if you try and message them in their portal they still ignore you. Im still waiting for a response from a message sent 6 days ago. The owner/leadership of this company should be ashamed.  

Timothy C.'s profile image
Timothy C. 
on Birdeye

3 months ago

A terrible company to deal with. Billed incorrectly and refuse to fix their mistake.  

Alex M.'s profile image
Alex M. 
on Birdeye

a year ago

Been dealing with JandB for two years now for my diabetic supplies. Every single time I order supplies there has been a problem getting them shipped. No joke, I have never had one order go through without a problem. On top of a list of other issues, they always put a hold on my order stating that they are waiting on prior authorization. My insurance doesn't require it, never has. I always have to call and wait on hold forever to get a person to send an urgent email to release my order and they keep telling me that they will ... read more

thomas m j.'s profile image
thomas m j. 
on Birdeye

a year ago

Worst Company I have ever dealt with. I am just trying to get Diabetes testing supplies after a recommendation from my insurance Company. Started the process Dec 22. Today is Feb 5....no supplies.. 6 phone calls.... 5 emails... Talked to at least 5 Reps, including a Conflict Resolution Rep....... Nothing gets done.  

Maria O.'s profile image
Maria O. 
on Birdeye

a year ago

The WORST company to work with. I have spent HOURS on the phone fixing their mistakes. Don't waste your time with them.  

Dave K.'s profile image
Dave K. 
on Birdeye

a year ago

I get my diabetic supplies from this company, and they are the worst ever. Nothing is good here. You can't even get them on the phone. My insurance asked me to find a new supplier because of how unprofessional they are. 

Micki B.'s profile image
Micki B. 
on Birdeye

a year ago

They do not get you your supplies- they hang up on you they disconnect you and do not call you back - never answer messages and unfortunately it is the only co my ins will go through, so I'm stuck. 

Micki B.'s profile image
Micki B. 
on Birdeye

a year ago

1 star isn't low enough. They can't get your order right- they don't respond to messages- they hang up on you- disconnect your call and do not call back. Thay don't give a crap about their customers. Unfortunately, it is the only company my ins will go through, so I'm stuck with them, so they know they don't have to care.  

Frequently asked questions about J&B Medical

How is J&B Medical rated?

J&B Medical has a 1.7 star rating with 1,334 reviews. 

When is J&B Medical open?

J&B Medical is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com