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J&B Medical
- Medical Supplies
- Wixom, MI
About this business
Since our inception in 1996, J&B Medical has become a recognized market leader in healthcare. More than a family-owned business, we are a family of businesses that span across all aspects of medical-related care including: sole source program management, national managed care contracts, technology solutions, as well as insurance-covered, emergency-medical, retail home-care and veterinary products.
Location details
50496 Pontiac Trail, Wixom, MI, 48393, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The WORST company to work with. I have spent HOURS on the phone fixing their mistakes. Don't waste your time with them.
I get my diabetic supplies from this company, and they are the worst ever. Nothing is good here. You can't even get them on the phone. My insurance asked me to find a new supplier because of how unprofessional they are.
They do not get you your supplies- they hang up on you they disconnect you and do not call you back - never answer messages and unfortunately it is the only co my ins will go through, so I'm stuck.
1 star isn't low enough. They can't get your order right- they don't respond to messages- they hang up on you- disconnect your call and do not call back. Thay don't give a crap about their customers. Unfortunately, it is the only company my ins will go through, so I'm stuck with them, so they know they don't have to care.
1 star isn't low enough. In fact, they even say while on hold (and when you call in you will spend a lot of time on hold) that customer service is there priority. well, that's false. I get can't get my daughters supplies ordered because NO ONE CALS YOU BACK!
worst customer service in the USA. I have been waiting almost 6 months fir supplies I have called a lot and every time I get the same answer it referred to my dr office for problems with them. My dr stayed on the line with them to get it settled still nothing. this goes on for months. They finally call to say it will be delivered tomorrow. Well guess what , Tomorrow never comes again. Another six months to wait.
This company has the worst customer service and phone system. They shoot you to an answering machine, you call back, leave a message, get a callback and then get hung up on, or the customer service agent has no idea what to do, or sends you to an extension that does not pick up the phone and you have to leave another message. And then they don't call back. Ridiculous. Do not use them!
Terrible customer service. I've been waiting 14 days for a reply to a message I sent them.
I have been trying to obtain incontinence supplies for my elderly mother for almost 2 months. I waited on the phone for over an hour and finally had to hang up. I've also asked to be called back; I was never called back. I followed up with a message on my mom's portal and am currently waiting for a reply. This kind of service is not acceptable. A timely response would be much appreciated.
Frequently asked questions about J&B Medical
How is J&B Medical rated?
J&B Medical has a 1.7 star rating with 1,799 reviews.
When is J&B Medical open?
J&B Medical is open now. It will close at 5:00 p.m.
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