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9650 NW Prairie View Rd, Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was in contact with the dealership up till 10 miles away told me still holding the car an it’s available get there 10 min later an another customer was approved for financing on this vehicle. So my having cash ment nothing, except they can show me another car. I would never buy a car from them now or ever.
Business response:
We apologize your experience didn't meet expectations, Mary. Unfortunately, without a deposit, we couldn't hold the vehicle for you. We hope you understand and would welcome another opportunity to earn your business if you so decide. Please reach out at (570) 743-1171 if there's anything more we can do to assist you. Thank you for your feedback.
I inquired about the vehicle and was told the vehicle was available but when I went to the dealership, the same day, the vehicle was somehow unavailable. Saw the same exact vehicle listed online with a price drop the next day and inquired again but received no response.
Business response:
We're sorry to hear about your frustrating experience. This definitely isn't the level of service we aim to provide. If you have any questions or would like to discuss this further, please feel free to call us directly. We appreciate you bringing this to our attention. Sincerely, Mark Turner General Manager (225)925-2525
Great experience
Juan Brian and Hiro were communicative and helpful. Although we were unable to buy the truck we hope to work with them on future.
Timely communication, got a great deal on vehicle
Fantastic experience. Sabrine was very knowledgeable and helpful. I was able to text her with questions and she promptly replied. Ask for her.
Great costumer service I would recommend this dealership to anyone Thank You!
Honest dealership and they were transparent about everything. They didn’t try to add on things to the vehicle. Manny was the salesmen that help me and he was great. After dealing with pushy salesmen who tried to add thing to the price it was great to have a salesmen who was honest and straightforward. They also offered a fair trade in value and didn’t try to lowball me. The process was quick too. They were also very flexible when it came to my situation. Overall I had a great experience with them and would do business with t... read more
Nice, clean low mileage vehicle with Gold CPO warranty.
Jay Wolfe Toyota has a 4.2 star rating with 2,046 reviews.
Jay Wolfe Toyota is closed now. It will open at 8:30 a.m.
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