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James Hakert, M.D.
- Gastroenterologist
- Dallas, TX
About this business
James Hakert, M.D. is a Dallas, TX board-certified gastroenterologist with over 20 years experience. Dr. Hakert's believes that excellent medical care not only involves prompt and compassionate service, but also active and ongoing patient education throughout the evaluation and treatment process. At James Hakert, M.D. we specialize in the diagnosis and treatment of gastrointestinal and digestive disorders including particularly important health maintenance roles such as colon cancer screening.
Location details
8220 Walnut Hill Ln # 710, Ste 214, Dallas, TX, 75231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | Closed | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wasn't taken seriously by Dr Hackert. Finally had the sense to try another doc after 4+ appointments. Went on to be diagnosed with ulceractions in my terminal ileum which are highly indicative of Crohns. I'm under 30. There are far better doctors in the DHAT network.
Dr. Hakert and the entire staff at Old Town Endoscopy are just great. Without exception, they're all super-friendly, comforting, and really make the experience as pleasant as possible. The nursing staff at Old Town are especially nice people.
Everybody who I encountered was helpful, cheery, and comforting. Dr. Hakert was very professional yet engaging. The entire process was efficient and exceeded my expectations.
The best...staff is inefficient and kind...especially since I was so nervous. Excellent Doctor.
Dr. Hakert is very professional and very knowledgeable in his special area of expertise. I feel like he really does care about his patients.
I would highly recommend Dr. James Hakert if he would consider hiring employees that would personify him in a better way. After leaving 4 messages in 5 days to make an appointment this does not represent who he is. He is an excellent Dr. His staff lacks in communication and respect.
Business response:
I would like to apologize for the frustration you experienced trying to contact a member of my staff to schedule an appointment. Providing both great health care and customer service are objectives that my team and I strive to achieve with each patient. It's unacceptable that any call would go unreturned let alone 4 messages. Thank you for bringing this to my attention and I will evaluate all phone processes to ensure that this experience is not repeated.
I have a high level of trust that has been built because of the time and way Dr. Hakert explains my condition. He takes time to make sure I fully understand what he has done and what he plans to do in the future. Dr. Hakert explains everything in a way that a normal person (non medical) can fully understand. I believe he truly cares about his patients.
Frequently asked questions about James Hakert, M.D.
How is James Hakert, M.D. rated?
James Hakert, M.D. has a 4.6 star rating with 163 reviews.
When is James Hakert, M.D. open?
James Hakert, M.D. is closed now. It will open on Monday at 8:00 a.m.
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