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James D. Bates, D.D.S., M.D.
- Oral Surgeons
- Dallas, TX
About this business
D.D.S., M.D.
Location details
3001 Knox St #301, Dallas, TX, 75205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not a match if you have good insurance and want to use it. We went through the entire process with this office and had a date scheduled for our daughter's jaw surgery. We finally realized that this office was not interested in honoring negotiated insurance rates. Our insurance provider told us they would cover the entire surgery, but Dr. Bates' office was not even willing to file some of the services and wanted payment upfront. We switched to a surgeon who honored our insurance & saved $15,000
Business response:
We acknowledge and regret this patient's experience with our practice. We always strive to exceed patient expectations! Unfortunately, privacy concerns prevent us from addressing this patient's issues in this forum. We encourage individuals with complaints to address them directly with our staff, and work hard to amicably resolve all outstanding concerns. We invite you to contact us directly at our office in order to come to a full resolution, and we hope to regain your trust!
I had a lump removed from my lip a few years ago and that experience still makes me angry. Not only did he not anesthetize the way he promised, he hurt me and then let me go home without antibiotics. He didn't respect me as a person and then tried to get an EXTRA $1100 out of me after my insuranec and I both paid. Stay away.
Business response:
We acknowledge and regret this patient's experience with our practice. We always strive to exceed patient expectations! Unfortunately, privacy concerns prevent us from addressing this patient's issues in this forum. We encourage individuals with complaints to address them directly with our staff, and work hard to amicably resolve all outstanding concerns. We invite you to contact us directly at our office in order to come to a full resolution, and we hope to regain your trust!
When finding a surgeon for your child (15yr old) yes still a child you want to feel he/she is the most important person in the chair. Dr Bates bedside manner was less than subpar. That's the nicest thing I can say about him. He asked questions and didn't bother to listen to the answer. He cut both my daughter and I off several times. Lockjaw is very scary he might want to remember he's not the one going through it, he's supposed to fix it!!!! That's what he gets paid the big Dallas $$$$ for....
Business response:
We acknowledge and regret this patient's experience with our practice. We always strive to exceed patient expectations! Unfortunately, privacy concerns prevent us from addressing this patient's issues in this forum. We encourage individuals with complaints to address them directly with our staff, and work hard to amicably resolve all outstanding concerns. We invite you to contact us directly at our office in order to come to a full resolution, and we hope to regain your trust!
Terrible office staff. Never had a worse experience with a doctor and his staff.
Business response:
We acknowledge and regret this patient's experience with our practice. We always strive to exceed patient expectations! Unfortunately, privacy concerns prevent us from addressing this patient's issues in this forum. We encourage individuals with complaints to address them directly with our staff, and work hard to amicably resolve all outstanding concerns. We invite you to contact us directly at our office in order to come to a full resolution, and we hope to regain your trust!
This is my second time visiting Dr. Bates and both times it has been a phenomenal experience. I personally felt very well taken care of like I was a priority to Dr. Bates as well as his staff.
Appointment times were accurate...very little waiting.....very friendly staff that helped and guided me through the insurance process. Couldn't be more pleased with the results!
Frequently asked questions about James D. Bates, D.D.S., M.D.
How is James D. Bates, D.D.S., M.D. rated?
James D. Bates, D.D.S., M.D. has a 3 star rating with 45 reviews.
When is James D. Bates, D.D.S., M.D. open?
James D. Bates, D.D.S., M.D. is closed now. It will open tomorrow at 8:30 a.m.
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