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Jade Mackenzie Apparel

2.4

About this business

Location details

1718 Fry Rd, Ste 315, Houston, TX, 77084, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4325 reviews
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Kelli K.'s profile image
Kelli K. 
a year ago

Poor business practices Order placed 11/24 asked for refund 12/ 9 - as of today 1/6/2024 no order and no refund. 

Kendra L.'s profile image
Kendra L. 
a year ago

I am SO disappointed in this company. I ordered something on October 20th. Their website said I should receive shipping notice in 7 - 10 days after placing order. I STILL haven't received it or a shipping notice! I have a tracking number for something that supposedly was being shipped on November 29th. Today is December 8. I will NEVER order 

WandaG's profile image
WandaG 
a year ago

please report Jade Mackenzie to the federal trade commission for fraud and false advertising https://reportfraud.ftc.gov 

Rachael S.'s profile image
Rachael S. 
2 years ago

Worst experience...ordered a jean skirt feb 7th 2023, never heard anything, end of Feb I emailed and they said they was on back order, not even sure if they could get them..so I ask for a refund....it is March 31 2023 and still emailing them to get my money, they say they have sent it, my bank says other wise....please beware 

Dannie M.'s profile image
Dannie M. 
2 years ago

Should be 0 stars. Bad customer service and they are absolutely horrible to customers. So rude. This woman is making millions stealing from us. She needs to be shut down.  

Juwon O.'s profile image
Juwon O. 
2 years ago

This company is a fraud! Do not try to work with them or purchase from them. I wish I read reviews before agreeing to work there as a seamstress, I never get paid for my last two weeks of working with her since Jan 2021! She blocked me off her phone, and up until now, she refused to pay. I’ve never experienced this before, customers will call and complain about order, employees will work and not get paid. It’s just ridiculous. 

noel b.'s profile image
noel b. 
2 years ago

I love their products but they do not ship on timely manner, I am waiting since Feb17 until now they didnt ship it. Keep communicating, sometimes the owner will reply. Today I found out it didnt ship yet, I had to cancel and call my bank to dispute cancelled purchase. 

Sandra C.'s profile image
Sandra C. 
3 years ago

I ordered two skirts and a top in December of last year. It is now the end of April no order received. Do not buy from this company they are dishonest and I pray they get investigate and give everyone back their money. I have been trying to get a refund, when you call they tell you to email When you email they send one back asking how you would like to receive your refund. You tell them no response. Lord have Mercy on this so called Christian company! 

Hannah H.'s profile image
Hannah H. 
3 years ago

Stay away!!! Online orders are literally the worst experience a company could provide. 

Frequently asked questions about Jade Mackenzie Apparel

How is Jade Mackenzie Apparel rated?

Jade Mackenzie Apparel has a 2.4 star rating with 325 reviews. 

When is Jade Mackenzie Apparel open?

Jade Mackenzie Apparel is closed now. It will open tomorrow at 9:00 a.m. 

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