Jade Mackenzie Apparel

Liz 

on Birdeye

2 weeks ago

I will never shop here again, which is sad, I love their clothing, but I ordered about $70 worth of clothes back in November of 2024, and they had an issue with shipping for everyone, which was a big head ache. I finally was able to get a partial refund back in April, but they said at that time some of the items can be shipped, so I waited and nothing, so I tried emailing to find out if I’m still getting the clothing or not, nothing no response, after so many emails I went to instagram and messaged them on there, and they me... read more

Eric H. 

on Birdeye

5 months ago

I’m just an average customer. Had hopes. I would not buy from this place I am still waiting for my item it’s been over two months.  

Penelope R. 

on Birdeye

6 months ago

Save yourself time and money and don’t order from this company. I made the mistake of hoping that their business practices had changed. I was wrong. As a customer, you will order products from their website and not know be made aware until after you’ve placed  the orders that the actual items are not even in stock or are on backorder. You will wait weeks or sometimes months before receiving a product. Customer inquiries are met with snide, rude responses. Shop elsewhere.  

Laura k. 

on Birdeye

7 months ago

This company is a scam!!!! Don’t waste your money. They are selling product they don’t have . You wont get a tracking number ever and it’s always about to be shipped out but you’ll never get a tracking number and you’ll never get your package. And they don’t care.  

Laura D. 

on Birdeye

9 months ago

I tried very hard to be patient. No more. This company got me three times. One in the spring of 2023, two in October of 2024. I am furious. These informed me they will not refund my money but will ship the items out when they come in stock. From last October! They tell you lies... don't trust them.... 

Lalonnie H. 

on Birdeye

a year ago

I I have debated posting here, but it’s seems there are some real issues with this company. I originally placed my order April 17th, a total of 6 skirts. On May 1st, I received an email stating the due to the overwhelming response my order was delayed. I received shipping info for 2 of the 6 on May 13th and received them just a few days later. No mention was made of the remaining 4 skirts. I checked the website and could see the other were waiting to be shipped still. On May 26 I received an email stating there was a glitc... read more

Jenifer W. 

on Birdeye

a year ago

Do not buy from this company. They are scammers. They take your money and then, after months, say they can't fulfill an order and claim to refund you. If you already had this issue with them, report it to fraud. https://reportfraud.ftc.gov/  

Ela G. 

on Birdeye

a year ago

Hard to even give this company a 1 in order to leave a review. They truly do not even deserve 1 star. Please stay away from ordering unless you want a horrible headache. Unfortunately, they have empty promises, and you end up waiting MONTHS for your order...if it ever comes. Then if you bring up the fact you would like a refund, they get very RUDE and treat you extremely poorly. Also, they do not even have the courtesy of a true apology!! I have never ever been treated so terrible by a company. Truly a disappointment. STAY A... read more

Ela G. 

on Birdeye

a year ago

Hard to even give this company a 1 in order to leave a review. They truly do not even deserve 1 star. Please stay away from ordering unless you want a horrible headache. Unfortunately, they have empty promises, and you end up waiting MONTHS for your order...if it ever comes. Then if you bring up the fact you would like a refund, they get very RUDE and treat you extremely poorly. Also, they do not even have the courtesy of a true apology!! I have never ever been treated so terrible by a company. Truly a disappointmen... read more