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Jacob Sunrooms, Exteriors & Baths
- Retail
- Fairview Heights, IL
About this business
In business since 1977, Jacob Sunrooms, Exteriors, and Baths gives homeowners the chance to increase the value of their homes through our professional remodeling services. We specialize in sunrooms, bathrooms, siding and windows. Come take a look at all of our products and services at either of our two showrooms, located in Fairview Heights, IL and Sunset Hills, MO. All of our technicians are fully trained and certified. On top of being more than qualified, our staff pledges to treat our customers like family. We include you... read more
Location details
9723 IL-161, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We love our new sunroom addition!! The Jacob's team was very responsive to any issues that occurred during the construction process. And willing to go above and beyond to make sure you are happy with their work. As with any construction project the process may take a lot longer than anticipated, but the finished product is gorgeous.
Business response:
Thank you so much for trusting Jacob with your sunroom project!
Met with salesman and he measured opening for a new sliding glass door. Then sent out a technician for a second measurement to verify. When the installers arrived and removed the old door and positioned the new door I was terribly surprised of how much of a gap there was around the entire new door and opening. (at least 3/4 on an inch on the sides and an inch or more on the top) After the installers added the extra vinyl fill strips inside and out and chalked everywhere, the new door looked good. It has taken some time for *... read more
Business response:
Thank you for your business and for your review!
Would not recommend this company unless you do not care to know what or when the work will begin. Communication was poor: no phone call, no email, nor text message to inform us of delays or other issues. Then they billed the finance company before the work was completed- the office staff obviously did not know it was not done. They also added in the final cash payment that was due on completion. This cost us an "over-the-limit" fee. They did correct this issue, but not before damaging our credit rating. We love our screen ro... read more
Business response:
Thank you for reaching out, we apologize for the communication issues, we strive for complete satisfaction and it sounds like we fell short. A manager will be reaching out to you quickly to learn more about your concerns.
Worked with *****, **** and *****. They were all amazing. ***** hooked me up with a great price! **** kept me informed the entire process of how things would work. ***** was great and the installation went in without a hitch! Would definitely recommend ***** for your next project!
Business response:
Thank you for the kind words and for choosing Jacob! Keep us in mind for your future projects such as baths, windows, decks and more!
Tremendous company!Excellent and high quality product work and employees!They put on a new sunroom with tremendous windows, doors and paneling!We couldnt be more pleased with their World class performance and product!
Business response:
Thank you so very much for choosing ***** and for the incredible review. We enjoyed working on your sunroom project!
Other than the long wait time for the window and door to arrive, everything else was perfect! ***** was on top of things the entire time and kept me informed along the way. The two gentlemen who installed the window and door were perfectionists! There kindness and professionalism were top-notch.The window and door I received were exactly what I asked for and the difference it made in my home is indescribable. Both have my home looking beautiful!
Business response:
WOW what an amazing review, thank you! We are thrilled that you love your new windows and door, we agree they are beautiful! Thank you for choosing Jacob and a reminder we love referrals if you know anyone looking to update their home.
I had my bathtubs replaced with showers. Everyone involved from start to finish were very professional and knowledgeable. The technician, ***, who installed the showers made sure we were happy with placement of shelves, grab bars and seat. I was very confident in his abilities and work ethic. I am very pleased with the quality of the materials. The showers look amazing!
Business response:
Thank you so much for the kind words and for trusting Jacob with your ****************! Keep us in mind for other projects such as windows, doors, decks, etc... in the future.
***** met my adjuster to go over damage and new roof finished today about two weeks later. They were great in all aspects of the job thank you!
We are very pleased with the porch columns that were replaced. Workmanship and cleanup was excellent and the complete project was a pleasent experience. Thank you **** *** ****
Business response:
We are so thrilled with your comments, and it was our pleasure working on your column project. Please refer us to your friends and family and thank you again!
Frequently asked questions about Jacob Sunrooms, Exteriors & Baths
How is Jacob Sunrooms, Exteriors & Baths rated?
Jacob Sunrooms, Exteriors & Baths has a 4.6 star rating with 246 reviews.
When is Jacob Sunrooms, Exteriors & Baths open?
Jacob Sunrooms, Exteriors & Baths is closed now. It will open at 9:00 a.m.
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