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Jacob Lei Property Management LLC

4.2

About this business

Location details

346 Ebenezer Rd, Knoxville, TN, 37923, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2569 reviews
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Sarah C.'s profile image
Sarah C. 
8 months ago

Let’s start with the fact that they NEVER answer their phones. So if you need a repair, submit a ticket online and wait, and wait, and wait. Or just plan on driving to the office anytime you actually want to talk to someone. The website is junk so I couldn’t ever pay online rent. The house was FILTHY when we arrived and the water had been shutoff at the street. Several hours later and 2 trips to the office they finally got it on. Then we move out and leave the house WAY better than it was when we arrived and they try to tell... read more

James C.'s profile image
James C. 
9 months ago

WARNING DO NOT RENT FROM THIS COMPANY THEY’RE CROOKS AND WILL TAKE YOUR DEPOSIT MONEY. I rented a home from them and when we moved in the home that was not cleaned or painted as they claim they do for every Tenant. The home had damage on the walls and the bathtub poured rust water out for the first 3-5 min every time we tried to use it after 2 months of constant calling and reporting they sent a plumber out and come to find out they used steel pipe not copper in the tub and it was completely rusted. After 2 months of constan... read more

Michael W.'s profile image
Michael W. 
2 years ago

Warning! 302 Wakefield Road owned by New York slumlords. What was once affordable because it was locally owned has become insanely expensive for a petite place with no amenities. They are kind and sweet until you sign the lease. For 5 years, we had to replace our own AC filters and do our own pest control. The place was infiltrated with ants and when we called about giant roach sightings, they still didn't exterminate for pests. There are only 2 garbage cans for 5 units. Constant trash overflowing on to the street. The racco... read more

Jon C.'s profile image
Jon C. 
2 years ago

The staff has been helpful and great amongst a crazy market. Lydia and Sherie have gone above and beyond.  

billie n.'s profile image
billie n. 
2 years ago

We have been very happy with Jacob Lei realty…it's been a pleasure doing business with them for going on two yrs now and kristin and the girls in the office Rock .. 

Jonathan H.'s profile image
Jonathan H. 
2 years ago

they have been great to me as an owner, found good paying tenants for me, and handled repair requests.  

Trevor H.'s profile image
Trevor H. 
3 years ago

Zero communication, called and scheduled a zoom viewing, that got pushed back to later in the day. Later in the day came no phone call. We had to call the following day to reschedule the viewing that day and ultimately got pushed back to the end of the week. Dealt with a lady by the name of Lydia. 

Janice L.'s profile image
Janice L. 
3 years ago

Jacob Lei is an Awesome Company that meets the needs of their clients.  

Kim H.'s profile image
Kim H. 
3 years ago

Office staff is extremely nice. Sherry always returns phone calls and is very friendly Kim Hickman 

Frequently asked questions about Jacob Lei Property Management LLC

How is Jacob Lei Property Management LLC rated?

Jacob Lei Property Management LLC has a 4.2 star rating with 569 reviews. 

When is Jacob Lei Property Management LLC open?

Jacob Lei Property Management LLC is closed now. It will open on Monday at 9:00 a.m. 

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