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Jack Furrier's Western Tire
- Tires
- Tucson, AZ
About this business
Location details
3545 S Richey Blvd, Tucson, AZ, 85713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have been getting our vehicles repaired with these guys for over 20 years. We have moved around town a couple of times and have used different locations for tires and repairs. We have always been extremely happy with the people and services at ***********************. They are honest and have helped us on many occasions. Our cars are not new and routinely need help, and these guys are the best!
Business response:
Hi *****, Thanks so much for your nice comments! We truly value your support and your business and look forward to helping you in the future!
My car serviced at *********************** located at oracle and *****, for 11 yrs. No problem. Recently, needed a battery. I have my car service same company but located at golflinks and ****. Yes, battery change Friday morning, pick up my car went home. As soon as I stop the car as I arrived home, this loud noise and smoke coming out under the hood. Called shop and told them what happened. ***** send ***** to look and claim its ok. Car still drivable. Drove car to the gym, as soon as I stop car make that weird noise again ... read more
Business response:
Dear BBB, We are sorry that the ******* family had trouble with their car, they have been good customers over the years and we hate to see anything like this happen. We did repair an A/C line and replaced the battery for them shortly before the car failed. When the car came in the ** line had come apart,it lost the refrigerant and dripped oil and green dye on the engine which caused the burning smell. We replaced the line and recharged the ** and it was working normally. The battery was also weak so we replaced it. Yesterday... read more
Staff knowledgeable, friendly courteous and great prices. I have taken my vehicles here for over 40 years.
Stop taking your auto to JF. All of them, especially the onenear 22nd and *******. I've had parts missing from my vehicles (plural) and had to purchase because JF wouldn't admit to fault. I've had hub caps missing because they installed HUBCAPs wrong. I've had parts loose because they did not check the vehicle before releasing it back to me. They have even refused to work on a vehicle THEY say because of age of the vehicle. And now, Upcharged on brakes bcuz of a slight Grove in the drum. They all have slight grooves, unless ... read more
I took my Jeep about 4 months after changing the shocks, I felt like it was pulling to the side so I wanted to get an alignment. After looking at my Jeep and telling me they could align it, I waited 6 hours for them to tell me they couldnt align it because their clamps didnt open wide enough. On top of that, all of a sudden the bottom bolt to my shock is missing and they claim it showed up like that. We had been driving it for 4 months with new shocks and never had an issue. Now my shock is literally just hanging there with ... read more
Business response:
We are very sorry that **** is not happy with our service. When he initially brought the vehicle in we told him we were backed up with work and it would be several hours before we could look at it.When we pulled it onto the alignment rack the first thing we noticed was the shock was hanging below the mount, it looked like the bolt had fallen out. When we tried to attach our Alignment clamps to Eriks wheels our clamp was not able to grip his aftermarket wheels properly and and we did not want to take a chance on causing damag... read more
Make sure the proper repairs are down and equipment is working properly. They replaced my air compressor and immediately there was an issue. Return and called mutiple times to fix and resolve issue. Management displays customer service satisfaction, but it is all a front. Play nice, huh. Business is business. I am not satisfied with services and outcome, nor was it corrected. What is my remedy as a customer since that is what they offer, customer satisfaction?? A sufficient repair or my money back is customer satisfaction. N... read more
Business response:
Ms. **** It is always our mission to provide great service. I am sorry that we did not meet your expectations. I have left a message on your phone and spoke to a gentleman at one of the numbers we have on file and he said he would have you return my call. A resolve can definitely be settled. We look forward to speaking to you.
Make sure the proper repairs are down and equipment is working properly. They replaced my air compressor and immediately there was an issue. Return and called mutiple times to fix and resolve issue. Management displays customer service satisfaction, but it is all a front. Play nice, huh. Business is business. I am not satisfied with services and outcome, nor was it corrected. What is my remedy as a customer since that is what they offer, customer satisfaction?? A sufficient repair or my money back is customer satisfaction. N... read more
Business response:
Ms. **** It is always our mission to provide great service. I am sorry that we did not meet your expectations. I have left a message on your phone and spoke to a gentleman at one of the numbers we have on file and he said he would have you return my call. A resolve can definitely be settled. We look forward to speaking to you.
Make sure the proper repairs are down and equipment is working properly. They replaced my air compressor and immediately there was an issue. Return and called mutiple times to fix and resolve issue. Management displays customer service satisfaction, but it is all a front. Play nice, huh. Business is business. I am not satisfied with services and outcome, nor was it corrected. What is my remedy as a customer since that is what they offer, customer satisfaction?? A sufficient repair or my money back is customer satisfaction. N... read more
Business response:
Ms. **** It is always our mission to provide great service. I am sorry that we did not meet your expectations. I have left a message on your phone and spoke to a gentleman at one of the numbers we have on file and he said he would have you return my call. A resolve can definitely be settled. We look forward to speaking to you.
Make sure the proper repairs are down and equipment is working properly. They replaced my air compressor and immediately there was an issue. Return and called mutiple times to fix and resolve issue. Management displays customer service satisfaction, but it is all a front. Play nice, huh. Business is business. I am not satisfied with services and outcome, nor was it corrected. What is my remedy as a customer since that is what they offer, customer satisfaction?? A sufficient repair or my money back is customer satisfaction. N... read more
Business response:
Ms. **** It is always our mission to provide great service. I am sorry that we did not meet your expectations. I have left a message on your phone and spoke to a gentleman at one of the numbers we have on file and he said he would have you return my call. A resolve can definitely be settled. We look forward to speaking to you.
Frequently asked questions about Jack Furrier's Western Tire
How is Jack Furrier's Western Tire rated?
Jack Furrier's Western Tire has a 4.5 star rating with 125 reviews.
When is Jack Furrier's Western Tire open?
Jack Furrier's Western Tire is closed now. It will open at 7:30 a.m.
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