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Jack

3.3

About this business

Let's face it: you want what you want, when you want it. Jack in the Box serves the whole menu all day long! Want breakfast in the evening? We got it. Craving juicy burgers made with signature beef? Jack has them too. Yearning for a delicious chicken sandwich? Done. Stop by your nearby Jack in the Box to indulge in your favorite foods. Or, with delivery options available, you don't even have to leave your couch! 

Location details

9101 Johnson Dr, Overland Park, KS, 66202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,110 reviews
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Stephanie Downs's profile image
Stephanie Downs 
2 years ago

We sat forever in the drive-thru before someone took our order. I ordered a chicken pita and was very disappointed and not impressed with my food. The pita was extremely small and only halfway filled. I only had 3 small pieces of chicken. Don’t be fooled by the advertisement pictures. The pita was a waste of money. 

Chris Schmidt's profile image
Chris Schmidt 
3 years ago

don't even bother going thru the drive thru! wait for ten minutes to be asked and when I drive by the window their all just talking to each other 

Allen Jones's profile image
Allen Jones 
3 years ago

At 5pm on a Friday... Drive Thru was blocked by a parked car..... The door was locked. No signs about it being closed..... The only signs were to order pick up. There were two cars in the parking lot. Several people came and went as I tried to figure out what was going on. Everyone seemed to eb as confused as I was. I won't be trying again.  

Misty L Rogers's profile image
Misty L Rogers 
4 years ago

Get your orders right. I haven't received a complete order at this location, ever. 

Business response:

We're sorry to hear about this experience, Misty. We want to make sure you're getting everything that you ordered. Every Jack order should be complete! Would you mind reaching out to us at https://www.jackinthebox.com/contact? We want to help you out. 

Gabriela Mikhael's profile image
Gabriela Mikhael 
4 years ago

Employees not following safety protocols around the food. No masks, no gloves and just playing around the food 

Business response:

Hello, Thank you for your valued feedback. Due to the current situation surrounding COVID-19 (Coronavirus), our restaurants have heightened their cleaning and sanitization procedures to maintain a healthy environment for our guests, team members and communities. By doing so, we have implemented strict procedures to deeply clean and disinfect all surfaces every hour, sanitize our cash registers more frequently and have enacted mandatory hand-washing and glove wearing procedures. We’ve also instructed anyone who is not feeling... read more

Jon Heaver's profile image
Jon Heaver 
6 years ago

This location, on Johnson Drive, is incredibly slow. Even when there are a couple cars in the drive through, it takes nearly 20 minutes to get served. It’s not like it’s Chick-fil-A with cars wrapped around the building. Speed it up. 

Brandon Wiggins's profile image
Brandon Wiggins 
6 years ago

Work the night shift on a ambulance went to get some dinner because we have been running all night and they say they are open 24hrs dining and drive thru. The ambulance won’t fit in the drive thru not a problem went to go inside to order because it says 24hrs on Friday but the door was locked. 

Tandy Allen's profile image
Tandy Allen 
recommend  Recommended
6 years ago

Good food and service! I’ll stop again 

Kathleen Hagen's profile image
Kathleen Hagen 
7 years ago

I haven't been to this location in over 2 months because every time I go here in the Drive-Thru I get horrible service. I ordered two tacos and a crispy chicken salad I waited over 25 minutes and they told me it was because of the chicken it doesn't take 25 minutes to fry some chicken. There were about three young ladies in their messing around they were just standing there the manager came to the window to tell me it would be one more minute on my chicken then when she brought it to the window she just handed it to me and g... read more

Frequently asked questions about Jack

How is Jack rated?

Jack has a 3.3 star rating with 2,110 reviews. 

When is Jack open?

Jack is closed now. It will open at 9:00 a.m. 

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