J. Pauley Toyota's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

J. Pauley Toyota

4.4

About this business

J. Pauley Toyota is a Toyota Dealer offering New and Used cars, trucks, SUVs, as well as Service to Fort Smith, AR and the surrounding area. Visit us today! 

Location details

6200 S 36th St, Fort Smith, AR, 72908, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.41,433 reviews
Select a rating
Rachel Stanphill's profile image
Rachel Stanphill 
6 years ago

What can I saw get it done right and cheaper in Fayetteville. 

Lindsey Elizabeth Wright's profile image
Lindsey Elizabeth Wright 
recommend  Recommended
6 years ago

Bill King is the most helpful professional service manager there is! I had a small issue with my tires, he went to bat for me and got it taken care of! He takes care of the customer! I won’t shop for or service a vehicle anywhere else. 

Bethany Sexton's profile image
Bethany Sexton 
6 years ago

I have never been so dissatisfied with a car dealership. Something always happens when they are going to replace the speaker to my 4Runner! They were suppose to order the part and I was unable to make the first one last month due to clinicals for school and made one for over a month out when I had a free day! They (Austin) promised they’d keep it until then but I guess this is typical J. Pauley from what I hear. Had I know this before I would’ve never bought my car from here and I promise my business will not be at this deal... read more

Vicki Garmon's profile image
Vicki Garmon 
recommend  Recommended
6 years ago

The service techs are always friendly and knowledgeable. 

Kristen Baxter's profile image
Kristen Baxter 
6 years ago

Not pushy at all, which was nice. Howard Drake set us up quickly and smoothly. 

Tasha Lunsford Smith's profile image
Tasha Lunsford Smith 
recommend  Recommended
6 years ago

clean and nice but not very informative about when your warranty runs out. They will fix it first then tell u the price when you think you still have free oil changes. if I would of know that I wouldn't of drove for 3 hours 

Dave Campbell's profile image
Dave Campbell 
recommend  Recommended
6 years ago

Would rate 10 Stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. We had the BEST experience ever. H.B. and Adam were awesome to work with. I saw a preowned car I was interested in online and contacted J. Pauley Toyota. I received a timely response from two salespersons. I explained that I lived 130 miles away and it would take a couple of hours to get there so H.B. put a hold on the vehicle for me. While enroute for a test drive he had the car detailed and when I arrived it was parked under cover looking like a brand new car with doors ... read more

Debbie Ramaut Gibbs's profile image
Debbie Ramaut Gibbs 
7 years ago

Thankful for the help we received to get the car we needed. All we're great to work with and honestly made an ugly business pretty painless. We will recommend J Pauley to everyone we know!! 

Heather Grosskreuz Tolbert's profile image
Heather Grosskreuz Tolbert 
7 years ago

James Summers is completely disrespectful, absolutely hateful to customers. Asked to speak with his manager, but refused to leave us alone in the lot. I will not return to this lot, and I’ll make sure EVERYBODY knows how they treat people. He promised to send the manager, of course no one ever came. 

Frequently asked questions about J. Pauley Toyota

How is J. Pauley Toyota rated?

J. Pauley Toyota has a 4.4 star rating with 1,433 reviews. 

When is J. Pauley Toyota open?

J. Pauley Toyota is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com