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Issaquah Terrace
- Apartments
- Issaquah, WA
About this business
Location details
906 NE Lilac St, Issaquah, WA, 98029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Family friendly community Very nice family friendly community full of life. There are some minor issues like washer and dryer are very basic - have problem with cleaning clothes and drying cycle damages them. community garden is very nice but it would be great if there would be some basic rules and assignment of areas.
Business response:
We appreciate your feedback and are delighted to know you're enjoying our vibrant community. We apologize for any issues with the washer and dryer, and will certainly review our community garden rules to accommodate your suggestions. Thanks again for sharing your thoughts.
Excellent service Attention to detail was the most amazing thing I noticed. The friendly attitude and wanting to solve the issue at the first attempt is encouraging!
Business response:
We truly appreciate your positive feedback and we're thrilled that you enjoyed our service. Your recognition of our attention to detail and friendly attitude is very encouraging for us. We look forward to serving you again in the future!
My favorite Vue Issaguah The best apartment’s and the best price.
Business response:
We're thrilled to hear that Vue Issaguah is your favorite and we have met your expectations. It's great to know that you appreciate the value of our apartments. Thank you for sharing your positive feedback!
Hilariously Bad This is quite possibly the worst managed apartment complex on the face of the earth. I thought my college apartments were bad, but this is a whole different level. My favorite game has become walking to the front office, looking into the doors, calling the office, and watching them ignore your call. Very dependable crew in there! I highly recommend you call the front off and try to talk to a human during business hours. This challenge is harder than qualifying for the Olympics! The second hardest challenge is... read more
Avoid Be sure that the exact unit you lease has the amenities promised (is it a full sized laundry or not, are your finishes as pictured, is there a balcony, etc.). Confirm absolutely everything, and make sure every nick and missing light bulb and clogged vent is cleaned when you move in because you won’t get anything done later. If no parking is available to lease when you sign your lease immediately do not move here at all. Find something else. Otherwise the majority of your lease will be spent waiting on a “waiting list” ... read more
Great Place Beautiful, space. I agree with the below statement: I also forget that we live in an apartment at times. It feels more like a condo. I love the spacious floor plans, the garage (although it could be a little wider, I have a hard time getting my kids out), I love the manicured green space, the playground and community BBQ gazebo are both amazing. There is also a community garden where you can rent a space to plant. My kids have both made so many new friends while playing in the sand pit or on the equipment. The mo... read more
Business response:
Thank you so much for your positive review! We are so glad you are loving Issaquah Terrace and are enjoying the great amenities. We pride ourselves on our great amenities, great staff, quick maintenance response, and keeping the community clean. Thank you for calling Issaquah Terrace home and for your review.
Horrible residents, lackluster management This "community" consists of way to many disrespectful tenants. Those that can't be bothered to follow the rules that allow everyone to enjoy a pleasant living experience. Some examples include: not picking up their dog's waste (on the grass and even on the sidewalks); not doing their part to keep the community clean by failing to pick up after themselves; smoking or sneaking to smoke while the property is meant to be non-smoking in any of the buildings or common areas. Another issue... read more
Business response:
Thank you for your review. We definitely take your concerns seriously and understand your frustrations, as we share them too. Going forward, when you see a resident smoking, not picking up after their pets, or parking in front of a stairwell, please try to contact the office immediately so we can address the issue right away. We always address complaints we receive; however, we are not legally allowed to share the interactions we have with other residents when addressing these issues. The whole Issaquah Terrace team does our... read more
RUN The way they treat their tenants should be criminal.
Business response:
Thank you for your review. We pride ourselves on providing the best customer service possible to our residents, any prospects, and guests. We would love to address any concerns you have with the management - feel free to stop into the office any time to chat with an office member. We are here to help and want to make Issaquah Terrace a great place to call home! Thank you again for your review.
Feels Like Home What a great community. It is close to shops and great restaurants. The complex is well manicured. The office staff is great. Fast, super friendly, and always smiling. The maintenance crew get things done right away so there is never an issue. The pool is nice in the summer and the park is great for the kids. They even have a community garden residents can rent and hove there own garden. All in all it is great place to live.
Business response:
Thank you so much for your great review! We are so glad you enjoy working with our great office and maintenance staff. I will be sure to let them know their efforts are greatly appreciated. We love seeing the growing veggies and flowers in our community garden. Thank you again for your review!
Frequently asked questions about Issaquah Terrace
How is Issaquah Terrace rated?
Issaquah Terrace has a 3.3 star rating with 283 reviews.
When is Issaquah Terrace open?
Issaquah Terrace is open now. It will close at 6:00 p.m.
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