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Ironwood Apartments
- Residential Leasing
- Livermore, CA
About this business
Welcome to Ironwood Apartments, a stunning residential community offering studio, one-, two-, and three-bedroom apartments in Livermore, California. Style and sophistication combine with wine country charm in a great location to provide a truly exceptional living experience. Take advantage of dozens of nearby wineries, a quaint and bustling downtown and easy freeway access to 580. Unparalleled amenities and modern design touches deliver a further feel of elegance throughout each home as well as the community. Schedule a tour... read more
Location details
5643 Charlotte Way, Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The worst place to ever live, Can't express it enough. I read the reviews before moving in and thought some people just personally had some bad experience and took it out to them on the reviews... I should have listen to them. After 3 different situations dealing with Natalia F***** the Assistant Manager, Having packages stolen many many times and being treated like I was a child I gave up and moved out. Now that I have finally moved out I feel comfortable expressing my story with them. In the first 30 days they attempt to t... read more
Business response:
*****, we regret to hear about your experience with one of our managed properties. Thank you for making us aware, and we will follow up with the property and our billing team to see what measures can be taken to assist you.
If I could give 0 stars I would. I was a resident of an Avenue5 property, Keeler's Corner in Lynnwood WA, and I recently received an email stating that my former roommates and I collectively owe about $1260 in move out costs and "damages", with a large amount being for carpet replacement. The carpet was damaged when we took possession of the unit, this was documented in the inspection, and it was promised that upon our move out that the carpets would be replaced due to their poor condition. I have attempted to call the front... read more
Business response:
*****, thank you for making us aware of your experience. We are sorry to hear that these billing issues have caused distress for you, and will follow up with the on-site team right now to see what can be done.
Ive lived in many different apartments, Metro at Main in Corona CA is by far the worst. It may look like luxury apartments from the outside, but let me tell you how it really is. When you build "luxury apartments" in an area where there is a lot of crime you would think that they would hire great security? NO. When they first opened these apartments they had great security that would be driving around the complex all night. NOW, they downgraded to security that we cannot find EVER.. There has been so much theft in the buildi... read more
Business response:
*******, thank you for making us aware. We are sorry to hear that the service at this property has not met your expectations, and we will be happy to follow up with the property manager on your complaints right now.
Short and Sweet. I live in Denver, Co. Letter from Health Dept no hot water for 3 months. Letter from Health Dept due to sewage coming out of my Dishwasher. Letter from Plumber saying they were told of issue 3 years ago and didnt want to pay to fix it. Letter from Management saying if I didnt sign a new lease my rent would triple.\Email from management saying the Dog monthly charge could not be removed from NEW LEASE even though I put him down the year prior and I needed to prove it which I did. Letters from former tenants f... read more
Business response:
*****, we regret to hear about the issues that you experienced with the on-site team at your property. We will contact the property manager and regional leadership team now regarding your experience, and ask them to follow up with you.
Literally do not live here unless you want to pay thousands in fines. It’s obvious that there are times when they’re meeting goals or something because the fines come out of no where and make no sense. Then, if you don’t pay right away they call and call. After moving out months ago today I was notified of an over $1,000 bill with no explanation as to why....during a recession and pandemic. COOL. There’s also bias about which rules for the apartment apply to which residents. Also, it’s not really fun to go into the office an... read more
Business response:
Thank you for taking the time to leave your candid feedback. We are sorry to hear about your service and billing issues, and will be happy to follow up with the on-site team right now to see what can be done.
Terrible company, and with all of these other reviewers, I am not alone. My problem is with the **********, which is one of Avenue5's apartments. 1) First of all there is an excessive amount of black mold around the apartment. 2) They are very reluctant to help with noisy neighbors, and charge excessive fees to move units. 3) They raise the rent excessively every year. 4) They do not respect military clause in their lease, I ended up having to live their a few months vacant due no help. 5) They charge unwarranted fees upon m... read more
Business response:
We appreciate your candid review, and are sorry to hear about the maintenance and overall service issues you experienced in your apartment home. We strive to provide each resident with an excellent experience, but it sounds like we have missed the mark. We will route your review to the on-site team right now.
This company recently purchased a property that I was already living in. I tested positive for Covid-19. I did the responsible thing and came home and quarantined. My car was parked in a legal public parking spot at the complex. The property had my car towed. It cost me $178 to get my car back. Now the manager is sending the office staff to argue with me about reimbursing me the money. Since they wrongfully towed my car. The manager is spineless and won't even talk with me about the situation.
Business response:
*****, we are so sorry to hear that your car was towed while you were in recovery. We will be happy to follow up with the property manager and regional manager to see what can be done to make this situation right.
I agree with Bradie A ! I am a tenant at Kent Place of 5 1/2 years now and agree with numerous other tenants with her complete post on Kent Place Properties on the BBB site. Since this letter to BBB was written numerous tenants were written a letter by Avenue 5's Legal counsel demanding that we Cease hostile communication with Avenue 5 management, owners, investors etc.. Tenants reached out to all mentioned in the letter because Avenue 5 was not addressing the numerous issues. I received a email from Avenue 5 the property ma... read more
Business response:
*****, thank you for providing us with your review. We regret to hear about your difficulties as a resident, and will forward your comments to the on-site team for review. We do hope that you will consider continuing to make your home at Kent Place.
I am writing as one of and at the behest of MANY neighbors of mine at Kent Place Residences, managed by Avenue 5 Residential property managers, in Englewood, CO. Fifty or more of said neighbors have been actively involved in attempting to remedy the security, safety and management situations here, at our homes, for months now. After in person efforts to rectify the copious issues first with on-site, then local senior management garnered no results written communications to JP Morgan (asset managers) and Tennessee Consolidate... read more
Business response:
We hope this communication finds you and your family well. As we all settle into our new normal and learn how to navigate in these difficult times, the Avenue5 commitment to exceptional service and our residents has never been stronger. Although our offices are virtual, please know that we have been working diligently these past few weeks on the following enhancements to the community. • We will be adding additional cameras in the parking garage and implementing the service of a monitoring company for all the new and existin... read more
Frequently asked questions about Ironwood Apartments
How is Ironwood Apartments rated?
Ironwood Apartments has a 1.8 star rating with 278 reviews.
When is Ironwood Apartments open?
Ironwood Apartments is closed now. It will open tomorrow at 10:00 a.m.
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