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Infinity Primary Care

3.6

About this business

Location details

28455 Haggerty Road #100, Suite 100, Novi, MI, 48377, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.621 reviews
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Aaron Oberstadt's profile image
Aaron Oberstadt 
4 years ago
Aaron Oberstadt's profile image
Aaron Oberstadt 
4 years ago

Where to begin... 1. Front desk is over-staffed, yet nobody takes calls. 2. Speaking of calls, I’ve been waiting on a follow up for FIVE months. No call back. 3. You’ll get your bills...but certainly not until they go to collections. Why? Because they don’t read the paperwork you fill out detailing address changes or other important details. 4. I’ve been dealing with the same constant pain for 8 years and every time I walk in, they come up with a different, often absurdly incorrect diagnosis. Is this a medical office? Or jus... read more

Jack Cavanaugh's profile image
Jack Cavanaugh 
6 years ago

Terrible service with the Novi (Providence) office. They will never forget to charge you or make you pay I’ll give them that. Although anytime you file any paperwork I wish you the best of luck. Numerous times I’ve filled out paper work and on their new tablets. Each time there’s no record and it wasn’t filed. Won’t be a matter of time till there’s a malpractice case out this office. (Novi Providence) please just keep an eye for your sake. I do not like badmouthing anyone or leaving a bad review but this is just what I’ve ex... read more

Britney Smith's profile image
Britney Smith 
6 years ago

Get rid of the docs who do not care about patients (in my experience) such as doctor Steven Klein 

Rea Nicole's profile image
Rea Nicole 
7 years ago

Dr. Barad is the worst physician I’ve EVER dealt with. She is not knowledgeable and has failed consistently with listening to my health concerns. She has a cold heart and WILL NOT help in any emergency situation. She will ignore you. Do yourself a favor and see someone who actually cares if you live. I hope her customer service improves once she sees this. 

Lynn Carmen's profile image
Lynn Carmen 
8 years ago

Not very conducive having to wait on HOLD for 37 minutes to make a Dr. apt. Perhaps have a 2nd admin answering phones during busy times?!? 

Lydia Henry's profile image
Lydia Henry 
9 years ago

The doctors assistant's need more training for the elderly. .. 

Frank Moons's profile image
Frank Moons 
9 years ago
Dawn Bruce Pollard's profile image
Dawn Bruce Pollard 
11 years ago

Frequently asked questions about Infinity Primary Care

How is Infinity Primary Care rated?

Infinity Primary Care has a 3.6 star rating with 21 reviews. 

When is Infinity Primary Care open?

Infinity Primary Care is open now. It will close at 6:00 p.m.  

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