This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
INFINITI of Charlotte Service Department
- Automotive
- Matthews, NC
About this business
We are the only INFINITI Certified service center in the Charlotte area. When you service with us, we'll keep you updated with videos, texts and more. From oil changes, brake repair to tire rotation our INFINITI Master Technicians receive ongoing training in all INFINITI models. With a complimentary car wash, vacuum and sanitization for every vehicle – you get the all the perks at no extra cost. It's easy to get to us from Cornelius or Matthews. You don’t have to drive an INFINITI to receive exceptional service.
Location details
9103 E Independence Blvd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Took my QX50 there for a water leak, after 2 hours they came back and said, yeah, sunroof has a leak. (I could have told them that) Need to order parts and call warranty to see if it is covered. Sent me home. I have called/text multiple time for an update. 2 full days later, no updates. Not the service I would expect from an Infiniti Service Center.
No good
Shoutout to Hector and the service manager Nick, they did an excellent job following up with me and making the best out of my bad situation.
Came in today just to get some information about the infinity I bought earlier this week and Darien was amazing help! I was out of there in 5 minutes! Awesome service guys!
went to service dept, for first time service advisor Trey was on point was very helpful advised me on everything before any work was performed on my vehicle warranty related issue he contacted warranty company took of everything excellent service........... A+ will be back for sure
Frequently asked questions about INFINITI of Charlotte Service Department
How is INFINITI of Charlotte Service Department rated?
INFINITI of Charlotte Service Department has a 4.6 star rating with 187 reviews.
When is INFINITI of Charlotte Service Department open?
INFINITI of Charlotte Service Department is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com