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Incontro Restaurant

3.8

About this business

Incontro Restaurant is a casual, upscale restaurant and lounge featuring regionally inspired Italian cuisine. We are committed to exceeding our guests' expectations by providing personalized service and fabulous cuisine at a price that will allow you to return as often as you wish. We provide authentic Italian cuisine prepared by renowned culinary artists, complemented by wine that is beautiful and collaborative with our cuisine. Each meal is made using the freshest, quality ingredients, and all of our sauces and dressings a... read more

Location details

860 W Central St, Franklin, MA, 02038, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8413 reviews
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gibbp's profile image
17 years ago

Great foor, Great wine list – Having been to Bill Bradley's other restaurants, and his first in Sonoma, I was pleasently surpirsed to find he was all othe way out here in Franklin. With Mario now running the front end this is easily the best restaurant in MetroWest. I've been there a number of times for both Lunch and Dinner and the food is unfailingly great. With the arrival of Mario a month or so ago the service is now up to the standards set by Bill's food. If you haven't been there in the last month or so please try it a... read more

knee12's profile image
17 years ago

Horrible service with rude staff – This restaurant had very bad service. It took an hour and a half for our food to arrive after ordering. The waitress avoided us after the first 30 minutes. After 45 minutes, I was finally able to get her attention and she said it would take another 2 minutes. 15 minutes later, the manager came over and said it would be another 2 to 3 minutes. The waitress then continued to avoid us until the food finallly arrived. When I complained to the manager, he said I was lying and that there was noth... read more

restcritic101's profile image
restcritic101 
17 years ago

Beautiful Atmosphere – First time in restaurant on a weekend evening...fantastic upbeat atmopsphere, excellent food, phenomenal wine list, prompt service. Adult lounge upstairs with pool tables and fireplaces hard to find in this area. Newly added patio seating. Vallet parking nice touch. Was very impressed with finding a gem like this in the suburbs. Even take all reservations. Will visit again and again!!! 

patioboy's profile image
patioboy 
17 years ago

A Most Forgetable Experience – Hard to know where to begin. First we noticed how loud it was, conversation across the over sized booth was very difficult. While the waitress was pleasant the service was exceptionally slow. My meal, the Monday Veal Special was cold and over cooked to the point of being inedible.. The waitress offered to exchange the meal but I didn't want to go through another long wait. After talking to the manager she returned and basically said "too bad, but that's life." There was no offer of a discount o... read more

packy5775's profile image
packy5775 
18 years ago

Not what they say – I went to Incontro restaurant based on some good reviews of the place from family members and general buzz around the area. I just found that this place leaves you scratching your head. The converted mill atmosphere and large bar were fantastic, but manditory valet parking was quite a shock. "Aren't we in Franklin?" I thought. To add to that frustration, the place was very noisy, even in the tiny dining room area - obviously the bar was a big draw for this place. The food was good, though service was pain... read more

mcmc1028's profile image
mcmc1028 
18 years ago

Management is TERRIBLE!!! Boston Prices in Franklin, MA! – I was invited to Incontro for a 40th anniversary party a few weeks back. My boyfriend was hosting it for his parents and chose Incontro because it was relatively new and close to his parents house. He reserved a table for 15 guests about a week or two in advance. However, due to some family coming in from out-of-state last minute there ended up being a few more. When he found out that morning he called to tell them that there may be another 2 people in the reservatio... read more

Frequently asked questions about Incontro Restaurant

How is Incontro Restaurant rated?

Incontro Restaurant has a 3.8 star rating with 413 reviews. 

When is Incontro Restaurant open?

Incontro Restaurant is closed now. It will open on Monday at 9:00 a.m. 

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