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800 Lake Carolyn Pkwy, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service team is amazing. Whenever i request for service, it is addressed in short span of time. I am very much impressed by the service of Victor at Desert Palm Village.
Thank you Miguel/ Marcos for you prompt and professional service ! Very friendly place!
I lived here for two years and absolutely loved it. Great friendly and helpful staff. Beautiful views of the lake. Very prompt to respond to any maintenance issues.
Business response:
Lexie, Thank you for your review and two years of residency with us at IMT Lakeshore Lofts. We are glad that our maintenance team provided you with the customer service you deserve.
This place is ass backwards when it comes to the parking situation. I recently moved here almost 5 months ago. First, we're MANDATED to park our cars head first or it's subject to get towed. Why, I have no idea. Then when I first got here I mistakenly parked in a reserved parking spot and my car got towed. You think they'd take a quick second to give a warning or call first, but guess not. And to top it off!!! While being a resident we're required to have parking decals so that we won't get towed. I recently purchased a new ... read more
Business response:
Antoneicka, Congratulations on the purchase of a second car. We recognize additional parking is a problem that many apartment communities in our area are facing. In order to ensure that residents have available parking spaces, there are parking space l…See More
properties are gorgeous and well run...nice places to call home
I love this place and it is good but I wish there is a garden for the kids and I want a little attention to the water faucet on the street not to close and I'm sorry for the water I want a quick fix please
Business response:
Nadia Altinawi, Thank you for your review of 5401 Chimney Rock! We are glad that you enjoy our community amenities. Thank you for your feedback on the faucet. We will have our team look into this. Thank you for calling 5401 Chimney Rock your home. We appreciate your residency with us.
A sincere thanks to Pedro for his #DueDiligence on installing my units new A/C in a timely manner. His performance when rectifying my work orders has been #professional #experience and always done right the first time. Peter is a great asset to the IMTRESIDENTIAL maintenance technician team.
Business response:
Amann Garcia, Thank you for our Pedro and Peter's shout outs! At IMT, We strive to put our residents first with our level of customer service and are thrilled that our team exceeded your expectations. Thank you for calling 5401 Chimney Rock your home.
Looking for a apartment upstairs! I've been in and out of apartments due to heavy rain And flooding, I am interested in this area/ complex. I do need and honest answer how are the floods in this area. Can someone please help in finding out more information. I would appreciate it. Thank you
IMT Lakeshore Lofts has a 4.3 star rating with 358 reviews.
IMT Lakeshore Lofts is open now. It will close at 6:00 p.m.
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