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We are a locally owned and operated company offering top quality service in roofing in Brookhaven GA, the metro Atlanta area, and her surrounding cities. Our team has a combined 40+ years of experience in offering services such as roof repair and replacement, insurance restoration, and storm damage repair. Our services carry the promise of outstanding quality at affordable prices. We also have licensed insurance adjusters on staff to help you with the submission of claims to your insurance company to help minimize your out-o... read more
4360 Chamblee Dunwoody Rd Suite 500, Ste 500, Brookhaven, GA, 30341, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My experience with this company was horrible. They were not professional or honest. After replaceing my roof my cable cord was left out visibly lying on my roof . When the rep Carlos came to pick up the check, he attempted to move and conceal it but wasnt sucessful. He then claimed it commonly happens and shouldn't be a problem, yet it has been causing reception issues that I will have to pay my cable provider to come out and resolve, note without going on the roof because they claim it could forfeit my warranty. While this ... read more
Business response:
ImproveIT of Atlanta apologize that you feel the way that you've stated in your review. However, ImproveIT of Atlanta will not engage in online disparagement. ImproveIT of Atlanta's primary concerns are quality, customer service, and satisfaction. Our goal is always to assure these attributes are met. Furthermore, to whom this may concern all documents are available along with pictures and recordings to corroborate the efforts put forth with this customer regarding this matter. Best Regards, Customer Service
EXCELLENT SERVICE!! HIGHLY RECOMMEND. Fast Service. Totally cleared my home of all the old shingles. EXCELLENT job at clean up.
Very Professional! I worked with Carlos ***** and he made this a wonderful experience. The team was punctual, finished on time, and cleaned up all debris and nails. I would refer these guys to anyone!
Business response:
Thank you for submitting a BBB review your satisfaction is our goal!
Thank you very much for an awesome job from the beginning to the end. Everyone was very professional, Big thank you to Carlos for all his help thru the process.
Business response:
Thank you very much for submitting a BBB review. ImproveIT of Atlanta Team strive very hard to provide excellent customer service and satisfaction., we're happy that your pleased!
Very professional and made the whole roof replacement process easy to navigate through
My sells person Ms. Sonja was very good. Communication was the key getting this project completed & she informed me with any changes/updates along the way. The job turned out very nice, this was my second time using them on two different projects.
The team was extremely knowledgeable! My husband and I noticed that they had done our neighbor roof and finished it in one day. If we had a question Carlos would return our call in a timely manner. The first time that I met him I only felt good vibes and he didn't let us down. Carlos ***** is AWESOME!!!
Business response:
Thank you for such an awesome review. ImproveIT of Atlanta's priority is always customer satisfaction!
Very positive experience!! They helped us coordinate with the insurance company and completed the removal and install in 1 day! Carlos was awesome!!!
I was amazed. They worked quickly. I left home for a few hours, came back, my roof was complete and everybody was gone. I love the roofing I selected. Great professional team.
Business response:
Thank you for leaving such an AWESOME review. Customer satisfaction and professionalism is what ImproveIt of Atlanta strives to achieve. We're so happy that you "LOVE" your new roof! Best Regards, ImproveIt of Atlanta Team
ImproveIT! of Atlanta has a 4.7 star rating with 466 reviews.
ImproveIT! of Atlanta is closed now. It will open on Monday at 9:00 a.m.
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