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ImprimisRx - San Diego, CA

4.7
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About this business

Transdel Pharmaceuticals is a publicly traded company that specializes in developing noninvasive, topically delivered medications. Its patented Transdel cream formulation technology is designed to facilitate the penetration of drugs through the tough skin barrier to reach the target underlying tissues. The company is also developing drug candidates and treatments for transdermal delivery using Transdel platform technology for products in pain management and other therapeutic areas, as well as for cosmetic products. Transdel ... read more

Location details

12264 El Camino Real Ste 350, Ste 350, San Diego, CA, 92130, United States

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WeekdayScheduleStatus
Mon5:30 a.m. to 8:00 p.m.
Tue5:30 a.m. to 8:00 p.m.
Wed5:30 a.m. to 8:00 p.m.
Thu5:30 a.m. to 8:00 p.m.
Fri5:30 a.m. to 8:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.7479 reviews
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Carol J.'s profile image
Carol J. 
on Birdeye

9 months ago

Just had a live chat with Elsy and she made my reordering my prescription rather easy. Was impressed with her quick responses to my chats. Have to admit that before today, live chat was aggravating. Response times were slow. 

Raquel S.'s profile image
Raquel S. 
on Birdeye

9 months ago

I spoke to a very friendly person name Angela, and she took care of my prescription refill, on a chat. It was better than having to wait on the phone.  

Roscoe L.'s profile image
Roscoe L. 
on Birdeye

9 months ago

My opthalmologist prescribed cyclosporine from Imprimis as a substitute for Restasis. I take several eye drops and cyclosporine is the only medication that she supports a generic. The pricing from Imprimis is excellent. I had a bit of a snag in my last refill, when the doctor's office prescribed a one-month supply instead of my usual 3-month supply. I went ahead and accepted the one-month supply even though it was more expensive than 1/3 of the three-month supply. The doctor's office did submit a 1-year Rx with 3-month ... read more

Dana C.'s profile image
Dana C. 
on Birdeye

10 months ago

prompt and effective response to chat inquiry and refill of eye drops 

Bob C.'s profile image
Bob C. 
on Birdeye

11 months ago

Somehow I 'lost' my eyedrops which I need for eye condition. I sent a message before they opened and got a prompt response from Ivan. He set up a rush shipment that I'll have tomorrow. I really appreciate that! I recommend them. Plus my opthamologist highly recommends them too.  

Adam B.'s profile image
Adam B. 
on Birdeye

a year ago

Love that their products come in bottles that prevent contaminants from entering preservative free opthalmic solutions! 

Carlton L.'s profile image
Carlton L. 
on Birdeye

a year ago

Imprimis customer service and delivery were amazingly great! I was able to do everything through chat and they had my records accessible for the customer service person to help me right away. I had multiple interactions with them and needed to get some complex compounding done due to a serious eye problem, and everything was done perfectly. Billing was exactly what they quoted and changing billing types was a snap. 

Donna C.'s profile image
Donna C. 
on Birdeye

a year ago

Excellent customer service by Ivan today 

Roscoe L.'s profile image
Roscoe L. 
on Birdeye

a year ago

My ophthalmologist had prescribed Restasis for my dry eyes, but, even with Part D medicare supplement, the costs became prohibitive. She switched me to Imprimis Cyclosporine, which even though they don't accept medical insurance, was still less expensive. These "generic" drops seem to work as well as Restasis. I just placed a refill order using the Imprimis Chat/Message option because I had difficulty using their online refill system. I was successful with placing a refill order and the agent set me up for automatic refi... read more

Frequently asked questions about ImprimisRx

How is ImprimisRx rated?

ImprimisRx has a 4.7 star rating with 479 reviews. 

When is ImprimisRx open?

ImprimisRx is closed now. It will open on Monday at 5:30 a.m. 

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