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Imaging Spectrum, Inc.
- Consumer Services
- Plano, TX
About this business
Photographic Printers & Supplies. Thermal printers and supplies from Sony, DNP, HiTi, Shinko, KGDigital, Mitsubishi, Fuji, Kodak. InkJet Printers and supplies from Epson, Canon, HP, Inkpress, Hahnemuhle, Moab, Ilford, Epson Signature Worthy. We ship coast to coast. Most orders ship the same day from our Dallas warehouse or one of 17 distribution points across the country.
Location details
1101 Summit Ave, Plano, TX, 75074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast service, easy to work with and always willing to give advise. Just bought my second Hiti 525L from them and they work flawlessly for my photo booths.
Excellent Products, Service and Sales! Before I met Imaging Spectrum at an Expo, I used another company that would be difficult to receive products from. I fell in love with Dark room and the only time I have had trouble with it is due to operational error. I have three different printers from them and they work beautifully. If I am looking for something out of the ordinary, I just let one of the sales reps know and they get back to me when they find what will fit my needs. Thank you Imaging Spectrum!
I have purchased 2 printers from Imaging Spectrum and they are absolute workhorses! I experienced some trouble today (user error) and Bill helped me over the phone. Fantastic support after the sale!!!
We found the support to be poor. They were not responsive and when we finally got someone to call us back they were very short w us and seemed most interested in getting off the telephone
Everyone at Imaging Spectrum from sales to service to tech support is without a doubt the most dedicated and customer-focused group of people I have ever dealt with in ANY organization. My last contact with Bill in support only furthered my unbelievably high value of their company.
I was a customer for a few years with this company, but after I was sold a defective product, they gave me the run around trying to get an RMA on it from the manufacturer. I was a very tedious process and in the end, this company was unwilling to offer a credit for a defective product, nor was the manufacturer. I will not be doing business with them anymore, because this is not how a customer should be treated. Its a shame because I did have good experiences with them in the past, but their post-sales support is very, very b... read more
Business response:
We are sorry to hear that you did not have a good experience with us. We’re normally known for our exceptional customer service, and we regret that we were unable to do more.
Awesome service and attention to detail. I really needed them to come through for me and they nailed it. Imaging Spectrum Inc is my new supplier!
Frequently asked questions about Imaging Spectrum, Inc.
How is Imaging Spectrum, Inc. rated?
Imaging Spectrum, Inc. has a 4.6 star rating with 252 reviews.
When is Imaging Spectrum, Inc. open?
Imaging Spectrum, Inc. is closed now. It will open on Monday at 9:00 a.m.
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