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IKEA

4.1

About this business

Location details

4400 Shellmound St, Oakland, CA, 94608, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.19,624 reviews
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Lester B Hilby's profile image
Lester B Hilby 
5 years ago

Just drove 30 miles to get a product. Shows 200 black and 200 white in stock but “help” says out of stock. Show the correct stock levels so your customers are not driving (paying tolls) to get nonexistent product. 

Rod Leathers's profile image
Rod Leathers 
recommend  Recommended
5 years ago

Great layout of the store. Very reasonable prices. The warehouse is easy to figure out. One more register open today would have helped. Go IKEA! 

Crissy McElroy Zak's profile image
Crissy McElroy Zak 
recommend  Recommended
5 years ago

It only took me sitting in line to get in for an hour and 4 trips to get the desk of my daughters dreams. 10/10 do recommend 

Lianne Castile Pittro's profile image
Lianne Castile Pittro 
recommend  Recommended
5 years ago

@ikea I need help. You accidentally delivered someone else’s order to my house. It has the correct address on the tag on the inside of the box but my address on the outside. How do I get this box back to you? 

Ashley Peeples's profile image
Ashley Peeples 
5 years ago

By actually having a number that PICKS UP THE FREAKING PHONE. or..an email that isn't a NO REPLY! Your customer service sucks. We bought $1300 on furniture to be delivered and its MIA. 

Ryan Joshua's profile image
Ryan Joshua 
recommend  Recommended
5 years ago

Come during the week, not the weekend. The crowd was manageable. I didn’t have to wait in line to get in, and only had one person in front of me in line to check out. The shelves looked a little bare and the stock was limited on a lot of stuff. A fair number of empty shelves. All of which is to be expected during these crazy times. Staff was amazing and friendly. 

Remko Bloemhard's profile image
Remko Bloemhard 
5 years ago

I have a health condition yet was forced to wear mask to go in. I didn’t cover up my nose due to said condition and was chased through the store by two employees. I noticed 30 some others with mask not covering nose. Sweden is the one country that didn’t shut down- yet they are forcing the most draconian attitudes here in the states. Specifically Columbus location. I will NEVER go back and make sure that all my contacts are aware of the gestapo methods employees there use. If they are so Concerned about covid then by God- wi... read more

Radhe Singh's profile image
Radhe Singh 
recommend  Recommended
5 years ago

Great customer service +18444200067 NO NONSENSE and GREAT SUPPORT!!! 

Corey David's profile image
Corey David 
5 years ago

Order online or go to Home Depot. Nothing was stocked and there was hardly room to walk. It's kind of hard to believe Corona rules are being followed. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 9,624 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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