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IHA Family & Internal Medicine - WestArbor

2.8

About this business

We are a group committed to providing our patients with quality medical care for the entire family, from newborns to seniors. Our physicians have a special interest in promoting your family’s well-being through health education and disease prevention. IHA Family & Internal Medicine - WestArbor has been designated a Patient Centered Medical Home (PCMH). PCMH patients and their family (when appropriate) establish a partnership with their practitioners to ensure they have the support needed to make decisions and participa... read more

Location details

4350 Jackson Rd Suite 200, Suite 200, Ann Arbor, MI, 48103, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8166 reviews
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Venus Heard's profile image
Venus Heard 
recommend  Recommended
4 years ago

They are so patient 🧘💭 experienced & will do the best they can to help solve the PROBLEM 🧘💭 

Stefanie Dever's profile image
Stefanie Dever 
5 years ago

Awful first time experience in February 2020. Well visit/new patient visit only. Billing practices are beyond deplorable and we've been going round and round with them and they've been paid by BCBCM. And yet bills keep getting sent over and over. We call and they say "oops-we're sorry. We'll look into it. We see you're correct" and yet nothing changes. 

Clinch Steward's profile image
Clinch Steward 
5 years ago

Answer the phone! They have grown "way too big for their britches"! Shameful! We have been a patients long before IHA swallowed up Associates in Internal Medicine and Child Health.👎 

Sam Chehadi's profile image
Sam Chehadi 
recommend  Recommended
5 years ago

Everything was great , the time the front desk the doctor except the lady that came back and gave me my papers she had a bad attitude and didn’t want to be there , too sad 

Alison Rich's profile image
Alison Rich 
recommend  Recommended
5 years ago

It is a complex set of healthcare professionals that work very well as a team. I have been lucky to find numerous doctors who are outstanding. I feel in good hands at IHA WestArbor. 

George Lilly's profile image
George Lilly 
5 years ago

They could add 10 more people to take the calls that are piling up because they have completely screwed up their system changover! 

Maria Santorini's profile image
Maria Santorini 
5 years ago

For three days in a row I have called and get the automated voice, put on hold and 45 minutes later I hang up because no one picks up the phone. I have tried pushing different buttons but keep getting directed back to the same place. How the heck is anyone to make an appointment or change the script the that the doctor wrote incorrectly?! 

Eric Sortor's profile image
Eric Sortor 
5 years ago

What is the point of an online check in and appointment time? I’ve been here a couple times and EVERY time I’m not called back until at least 40 minutes AFTER my online appointment time, sometimes an hour. Yet you send text and emails to be here 30 minutes early. Absolutely ridiculous! 

Joanie Valenti Brewer's profile image
Joanie Valenti Brewer 
6 years ago

Constantly running behind IF you can get in with your primary care physician. So disappointing. They might charge if you miss an appointment, and I would like to do the same. Very frustrating 

Frequently asked questions about IHA Family & Internal Medicine - WestArbor

How is IHA Family & Internal Medicine - WestArbor rated?

IHA Family & Internal Medicine - WestArbor has a 2.8 star rating with 166 reviews. 

When is IHA Family & Internal Medicine - WestArbor open?

IHA Family & Internal Medicine - WestArbor is closed now. It will open tomorrow at 7:00 a.m. 

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