Huntington Bank

Amy S 

on BBB

3 years ago

The Huntington take over of TCF is an absolute disaster. This take over was prepped for months in advance and when it actually took place card stopped working days before the transition, accounts were inaccessible for almost 4 days, people were literally left on the streets due to not being able to access accounts or their money. Nothing is transferring over and any auto pays have to be changed, payroll needs to be changed with all employers, the extra paperwork is a nightmare. Switch banks while you can! 

Dan G. 

on BBB

3 years ago

Horrible customer service. Phone questions and AI to determine issue are terrible. When you finally, finally get to the point to transfer to a human, they are informing you of an hour wait time.TCF had much better service. If I could do so, I wojuld give this a zero star review. 

Richard D 

on BBB

3 years ago

Very inefficient when it comes to customer services! Even phone communication is very difficult talking to an agent! And then they just bought a failing credit Union being TCF? Ive had nothing but negative experiences 

Alaina S. 

on BBB

3 years ago

This bank transfer from TCF to Huntington leave families without access to THERE money for 5 days. The Huntington bank sits back and does nothing. 

Jamie L 

on BBB

3 years ago

Worst customer service and overall loan experience of our lives. Missed our closing date and then upped our closing costs by $1,400.00 less than 24 hours before closing after our disclosures were signed and acknowledged. The reason for the difference - typos and someone couldnt do their job. There is a lot more to the story but it is way too lengthy. Long story short go anywhere but here. We are pulling all our assets from Huntington and NEVER dealing with them again! 

Lauren D 

on BBB

3 years ago

Huntington Bank has the worst customer service I've ever witnessed. My husband has been jumping through hoops for over a month to get his title sent from the state of PA, to the bank, to our DMV in NJ. After at least 15 phone calls, being given the wrong tracking number, being told it was delivered to a DMV in ** by accident, hung up on multiple times, promised a call back with no follow up, I am outraged for him. This is all just to transfer his registration from PA to NJ. He has been extremely patient with the customer ser... read more

Tom S 

on BBB

3 years ago

I financed a boat with Huntington. I sold the boat with the wire transfer going from my buyers credit union to Huntington on the 10th of the month. Even though it was a wire directly from a credit union, Huntington still put a hold on the money until the 20th of the month at which point they released the lien and mailed the lien release which arrived on the 25th. I sold the boat for $7000 over what I owed and as of the That I can live with. However as of the 28th, I still do not have my refund for the overpayment and have be... read more

JGWHIRE 

on BBB

3 years ago

Ripping off the areas they are in there are a predator and their outrageous fees should be illegal They may as well be a payday loan or check cashing place We need them out of our city!!! 

Linda S 

on BBB

3 years ago

Huntington Bank allows fraudulent checking accounts to be opened on line by anyone stealing your identity, and then they don't help you close the account or fix the problem. **************** manager is horrible, rude, not listening to customers at all. Do not open accounts with this bank. They are a scam and fraud bank. Worst experience in banking, ever.