Huntington Bank

Thomas L 

on BBB

4 years ago

I'm not sure if anyone works at TCF Bank. I haven't been able to speak to a representative and I've been waiting on the phone for hours. Their new system doesn't report what I currently owe on my loan or how much my payment should be. I'm simply trying to call in so I can pay off the loan in its entirety and I can't speak with anyone on the payoff quote. To be clear, I can't get on the phone with anyone. TCF Bank isn't interested in making their customers happy or the process to make payments easy. TCF Bank is a scam. If you... read more

Cristal L 

on BBB

5 years ago

I have been a Huntington Bank customer for years and it's the only bank my husband has ever used. I have always found their services okay, but the big draw was their stellar customer service. Recently due to a change in carrier, the alerts that I set-up through the bank were turned off (you had to go online and opt back in, but I missed that notification in my text messages). Anyway, fast-forward a few weeks and I use my debit card at a restaurant and it doesn't go through, I think it's just a glitch til I get home. I check ... read more

Linda H 

on BBB

5 years ago

Huntington Bank deposited a large check and then locked my account to verify. That is understandable. However, they gave me 3 different dates when my money would be available and they have locked me out of my on-line account banking information. 

Zed 

on BBB

5 years ago

This Bank discriminates against customers. Been having an account with them for a long time. I and other members we opened an account for our welfare (ass0ciation). Here we collect funds every 2 weeks and give to 2 members. All the collections deposited into the account and checks are done for the 2 members. TCF asked where the money was coming from and why we were paying the members. A detailed explanation was sent(dropped off at a branch) to TCF. TCF never acknowledged receipt of the explanation. After a few months we got ... read more

Kimberly A. D. 

on BBB

5 years ago

I paid off my Huntington Bank Master Card in full on July 2, 2020. The entire balance of $4762 paid off. I log into the Huntington Bank portal on July 15th and see that the Master Card is being charged $62.33 interest dated July 6th. I contact the 1-800 number and I am told that this is interest generated from June 7th through July 6th. I agrued with the representative that I paid the balance of the card off on July 2nd which included all the interest up until that piont. I got no where with the situation. I paid off 4 other... read more

Maia A 

on BBB

5 years ago

I have been with Huntington Bank for many years. As of resent I am not able to utilize their overdraft protection service 24 hour grace . On one occasion accidentally overdrew my account by 30+ dollars a day before payday and returned the items and caused me to nsf fees which is stupid when they advertise 24 hour grace which I have used in the past. They however refunded the fees and inform me I’m opted in and it is up to the bank’s discretion to allow overdrafts. Fast forward next pay period I’m in the grocery story I have ... read more

The Lord 

on BBB

5 years ago

So u use their Running Balance feature on app. You buy something and then check app and **** it's gone from your balance overall balance mind you. Then about 2 weeks to a month later they pull the same number off your remaining balance. This is about the 30th time I've noticed this only twice have overdrafted because of it. I checked my running overall last night just before I shut my eyes and had 80 bucks or so and wake up just opening my eyes and saw **** or some such c*** This is fraud at the worst level. After having TCF... read more

mike j 

on BBB

5 years ago

Avoid Huntington Bank for all Morgtage needs. The don't communicate, don't process in a timely manner and are rude when you ask for updates. They are already 10 days late on our purchase and won't/can't tell us it/when it'll be done. Everything else from the other parties was completed on time and in less time. Use a local Credit Union. They care. 

PSdesign 

on BBB

5 years ago

I made a deposit of three checks totaling $10,000 via mobile upload on 6-20-20 (Saturday). Per their policy, funds will be available on the second business day after receipt of mobile deposit. My account was overdrawn due to unforeseen circumstances from pandemic. Today (6-23-20) is second business day after deposit and just enough money was cleared for them to take their fees, leaving me with $6 in available funds. The rest is being held until 6-28-20 per customer service representative April and supervisor Qua. I explained... read more