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HUNTER FIAT
- Car Dealers
- Lancaster, CA
About this business
Specialties HW Hunter has been family owned since 1944. Now with 2 location in Lancaster. The original location with huge inventory of Dodge, Chrysler, Jeep and Fiat inventory as well as pre-owned vehicles. The second location is the RAM truck center and is the larges of its kind on the United States housing over 500 trucks and we have an expert Truck staff on hand to answer all of your questions. We look forward to serving you. History Established in 2013. Hunter Fiat was recently added to the Hunter Automotive Dealer group... read more
Location details
1100 Auto Mall Dr, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:30 a.m. to 7:00 p.m. |
They have the worst customer service. Sales to service. Everyone acts and walks around as if they hate their job. I wish there were somewhere else to go in the AV. I really don't know how they stay in business.
RecommendedAmazing service. Team went above and beyond to get us the best deal possible on the Jeep we purchased and even took the POS I wanted to get rid of off my hands so I didn't have to try and get it to the junkyard. Bless them. Even my grump of a husband who hates car shopping was happy with the experience at the end of the day. Loved that there was never any pressure like a lot of other places. Very chill team who genuinely have your best interests in mind.
Business response:
Thank you Ashley, we appreciate the review.
Great people great service I will be coming back!
Business response:
Thank you for the kind review, we appreciate it!
The service department was a complete joke! It took 3 weeks to get an appointment to fix my truck. They took two weeks to “fix” it and I was charged 200.00 to rent a truck, paid 1,600.00 for my truck to be fixed. I get home and my truck had the same issue it had to begin with. I called the department...(which only takes voicemails) told them my truck was still not fixed. I never received a call back. They sent a text asking about my service and I told them the situation over text. No reply. I call back and the department is ... read more
Business response:
Hi Lisa - We pride ourselves on the quality of our service and it sounds like we failed here. We're really sorry to hear about your poor experience. We hope you'll give us another chance to serve you.
maybe you could start by not insisting a 9 month old baby wear a mask. your sales crew must not be very educated.
Business response:
Thank you Sally for the feedback, we appreciate it. I spoke with some of the salespeople and I don't have all of the info, but was this over the phone? I think they did not realized your child's age when you asked if they needed a mask, since it was over the phone. Please feel free to contact me directly if you would like to discuss further at Katie@hunterdodge.com. I think this may be a misunderstanding. Children 2 and under are not required to wear a mask. I'm sorry for the confusion.
When I mean DO NOT get your vehicle repaired here please DO NOT. They’ve had my vehicle since June 4th, 2020. The service rep that was suppose to be helping me with my car Rachel left the company recently and no one told me anything or communicated with me. I had to call every week to get a status update on my car. I finally got upset and called JULY 15th yes you read correct JULY 15th to ask my about my vehicle because I called my warranty company that were paying for the repairs and they stated they approved all of my part... read more
Business response:
We want to be known for our customer service and how well we treat, help, and work with our customers, not the opposite. I appreciate you taking the time to write this review and giving me insight into issues that I need to address. I would appreciate the opportunity to earn your business back if you would like to give us a chance in the future. Thanks, Tawny!
This place’s service center is a joke. We paid for the protection plan and just took our car in for an oil change and tire rotation and they refused to rotate our tires because they said we need new ones. These tires have 20,000 miles on them!! When my husband asked the guy to show him the measurements he measured everything 5’s except one spot in the middle one tire where he shoved the gage down and he said it was a 3. He said anything 3 and under they won’t rotate but on our paperwork everything was a 4. My husband then po... read more
Business response:
We are truly sorry, hope you come back and give us another chance.
I always have a very good experience when I go there everybody’s nice and friendly and courteous to one another
Business response:
Thank you so much for the kind review. We appreciate it.
Just purchased and truck from them. Everyone was awesome no pressure in the purchase when going over payment. Would definitely purchase from them again.
Business response:
Thank you for your review! We really appreciate it!
Frequently asked questions about HUNTER FIAT
How is HUNTER FIAT rated?
HUNTER FIAT has a 4.1 star rating with 162 reviews.
When is HUNTER FIAT open?
HUNTER FIAT is open now. It will close at 8:00 p.m.
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