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Huggard and Ewing Service Center
- Auto Repair
- Stoughton, MA
About this business
Location details
1317 Washington St, Stoughton, MA, 02072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
The entire staff was incredibly helpful during my visit on a rainy night. They accommodated me with juggling cars to test drive, despite the large puddles and massive downpours. Excellent customer service!
Business response:
Lisa,Thank you so much for taking the time to leave a 5 Star review! At H&E, customer satisfaction is amongst our top priorities and we're thrilled to learn that our sales team was able to exceed your expectations during your visit. We genuinely appreciate your kind words and hope to work with you again in the future. Best regards,Jillian KorotskyCustomer Care Specialist
The dealer contacted me right away but the car was not in my price range.
Business response:
Thank you for taking the time to leave a review. We encourage you to keep an eye on our website for we are constantly are adding new vehicles to our inventory and we hope that we'll get the chance to earn your business! Best regards,Jillian KorotskyCustomer Care Specialist
They got back to me in a short time but travel time for me to take look at some trucks that they have, travel time would take too long.
Business response:
Richard,Thank you for the 5 Star review! We're glad to learn that our sales team kept in close contact with you and we'd love assist you in finding just the right truck if you ever find yourself in the area! Best regards,Jillian KorotskyCustomer Care Specialist
I test drove the vehicle I purchased and loved it although it had a light come on while driving it but was told it would be fixed by the time I picked it up 4 days later, 4 days had passed and I was given the "ok" to pick the vehicle up so I drove 2 hours to go pick it up and as soon as I got into it the light was still on and not only was the light on but the vehicle was very dirty and not detailed, it still had old French frys in it along w peanuts and broken glass in the back seat and when I brought this issue up in there... read more
They contacted me back right away.
Business response:
Patrick,Thank you for taking the time to leave a review! Chris White, our internet manager, is extremely efficient and we are very lucky to have him on our sales team.Best regards,Jillian KorotskyCustomer Care Specialist
Great vehichle at a great value, good people to work with....BUT, it took me 3 weeks to actually drive the car off the lot after i agreed to purchase it and gave a large down payment check. The title had not been released from the registry as there was lien to be paid off on the car. Once it was released the registry mailed the title to the previous owner and not to Huggard & Ewing. It was frusrating not knowing where the title was in the whole process. Was it lost in the miail, was there an issue? Finally the previous owner... read more
Business response:
Thank you for taking the time to leave a review about your experience. We apologize for the miscommunication on our part and our intentions were not to leave you uninformed. At H&E customer satisfaction is amongst our top priorities and although we appreciate the 3 stars, we would love to make you a 5 star customer down the line. If you have any further questions or concerns please feel free to contact me directly!Best regards,Jillian KorotskyCustomer Care Specialist
Very attentive, courteous. We had emailed them as to our interest in one of their cars and was surprised at their quick response. The paperwork was all ready when we arrived, brief explanation, signed and we were on our way. The day we picked up the car it took maybe 10 minutes tops. Best deal within a hundred-mile radius of our location. Our salesman, Jon was diligent and professional.
Business response:
Michele,Thank you so much for the 5 Star review! At H&E we aim to make every customer's experience as low-pressure and enjoyable as yours was and we're thrilled to learn that Jon was able to exceed your expectations during your visit. We have an incredible sales team that always works collectively with our service department in order for customers to leave with their new car in a timely and professional manner. Your kind words about our dealership mean the absolute world to us and we genuinely hope that you're enjoying your ... read more
Well the dealer seemed nice and like you were getting a quality car but they weren't as accommodating as the other dealerships I went to in that area. He didn't want to take my old car or go down on the price, even tho there's the same exact car with less miles for cheaper in that area. Not a place I care to do business with but that is my personal opinion.
Business response:
Thank you for taking the time to leave a review about your experience. We are disappointed that you were not satisfied during your visit and that you did not share in the same 5 Star experience that so many other customers have enjoyed. We offer our customers a “Pure & Simple” no-negotiation sale, and in order to keep our process consistent for everyone, it simply would not have been fair to negotiate price with one customer but not another. We’re sorry that we could not come to an agreement with you but we would love to ear... read more
I emailed dealership and they responded telling me the car was available to look at. When I arrived I asked the salesman that was standing outside helping another client if the acadia was available. He went inside and when he came back out he stated the owner's wife had taken the car for the day and wasn't available to be shown that day. He asked if we wanted to make an appointment. I explained to him that I emailed someone and they told me that the car was available and I had driven over an hour to see the car. I said only ... read more
Business response:
Glorie,Thank you for taking the time to leave a review about your experience. Since we do sell at least 100 cars each month, we always encourage customers to contact us ahead of time to determine if a specific vehicle is still available, which you did. However, we did ask that you call and let us know when you’d be coming in for a test drive so that we could have the car ready for you, but you never did. We apologize for the miscommunication on our part but our intentions certainly were not malicious. Because of our Pure & S... read more
Frequently asked questions about Huggard and Ewing Service Center
How is Huggard and Ewing Service Center rated?
Huggard and Ewing Service Center has a 4 star rating with 546 reviews.
When is Huggard and Ewing Service Center open?
Huggard and Ewing Service Center is closed now. It will open tomorrow at 9:00 a.m.
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