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Huggard and Ewing Service Center
- Auto Repair
- Stoughton, MA
About this business
Location details
1317 Washington St, Stoughton, MA, 02072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Very attentive, courteous. We had emailed them as to our interest in one of their cars and was surprised at their quick response. The paperwork was all ready when we arrived, brief explanation, signed and we were on our way. The day we picked up the car it took maybe 10 minutes tops. Best deal within a hundred-mile radius of our location. Our salesman, Jon was diligent and professional.
Business response:
Michele,Thank you so much for the 5 Star review! At H&E we aim to make every customer's experience as low-pressure and enjoyable as yours was and we're thrilled to learn that Jon was able to exceed your expectations during your visit. We have an incredible sales team that always works collectively with our service department in order for customers to leave with their new car in a timely and professional manner. Your kind words about our dealership mean the absolute world to us and we genuinely hope that you're enjoying your ... read more
Well the dealer seemed nice and like you were getting a quality car but they weren't as accommodating as the other dealerships I went to in that area. He didn't want to take my old car or go down on the price, even tho there's the same exact car with less miles for cheaper in that area. Not a place I care to do business with but that is my personal opinion.
Business response:
Thank you for taking the time to leave a review about your experience. We are disappointed that you were not satisfied during your visit and that you did not share in the same 5 Star experience that so many other customers have enjoyed. We offer our customers a “Pure & Simple” no-negotiation sale, and in order to keep our process consistent for everyone, it simply would not have been fair to negotiate price with one customer but not another. We’re sorry that we could not come to an agreement with you but we would love to ear... read more
I emailed dealership and they responded telling me the car was available to look at. When I arrived I asked the salesman that was standing outside helping another client if the acadia was available. He went inside and when he came back out he stated the owner's wife had taken the car for the day and wasn't available to be shown that day. He asked if we wanted to make an appointment. I explained to him that I emailed someone and they told me that the car was available and I had driven over an hour to see the car. I said only ... read more
Business response:
Glorie,Thank you for taking the time to leave a review about your experience. Since we do sell at least 100 cars each month, we always encourage customers to contact us ahead of time to determine if a specific vehicle is still available, which you did. However, we did ask that you call and let us know when you’d be coming in for a test drive so that we could have the car ready for you, but you never did. We apologize for the miscommunication on our part but our intentions certainly were not malicious. Because of our Pure & S... read more
Huggard & Ewing is the best dealership that I had made contact with considering my previous experiences with others. What you see online as far as pricing is what you will see when you visit the location. Although the car I had my eye on was sold Reggie was able to find others that was similar. I did end up getting a Chevy Cruze like I wanted and I love it so much. Thanks again to Reggie and Susan for all your help you guys have a great team and appreciate all that you did and I'll be seeing you guys soon when it's time for ... read more
Business response:
Thank you so much for taking the time to leave a 5 Star review! Our Pure & Simple pricing is determined by researching thousands of vehicle prices in our market and we will adjust our price weekly or even daily to make sure you get our best price possible up front. The end result is a face and simple process and there is no stress or pressure that is typically associated with a long, drawn-out, price haggling sales process. We are also constantly adding new vehicles to our inventory so we're thrilled that you came to visit o... read more
chris called very helpful trk was sold
Business response:
Frankie,Thank you for taking the time to share a 5 Star review! Chris is fantastic at what he does and we're very lucky to have him on our team. We do sell close to 100 cars each month so often times vehicles will sell quickly, but we add new ones to our inventory daily and encourage customers to keep an eye on our website or even visit our lot in person to see what's available. We hope to earn your business in the future if you are still searching for a new vehicle!Best regards,Jillian KorotskyCustomer Care Specialist
Made contact via email answers my questions and did not continually bother me. Good experience. Car turned out to be to small for me Would contact again.
Business response:
Allen,Thank you so much for the 5 Star review! Our experienced sales staff is eager to share their knowledge and enthusiasm with customers and we're thrilled to learn that your experience was enjoyable. We are constantly adding new vehicles to our inventory and would love to earn your business and assist you in finding a car that suits all of your needs! Best regards,Jillian KorotskyCustomer Care Specialist
Good vehicle was sold and they notified me
Business response:
Thank you for taking the time to leave a review! We are constantly adding new vehicles to our inventory and we'd love to earn your business if you're still the market for a new car! Best regards,Jillian KorotskyCustomer Care Specialist
Excellent service, very friendly, no pressure to sell. Got a great deal
Business response:
Roberto,Thank you so much for the 5 Star review! At H&E we strive to create a friendly and stress-free environment to ensure each customer an enjoyable experience while searching for the perfect vehicle. We're so glad we were able to fulfill your expectations and we hope that you're enjoying your purchase!Best regards,Jillian KorotskyCustomer Care Specialist
I drove an hour to this dealership because it seem to appear to have the best prices. I met with John who was really nice. A busy guy though so plan on waiting for him at times. I made a deal and a deposit on a car that just came in and needed to go through their expection. The next day I went back with my husband...another 1 hour drive down. We waiting about 15 minutes to see John....he takes us to the car and there was scratches from the rear bumper and all the way around the SUV. My car now has just as many scratches and ... read more
Business response:
Kathy,Thank you for taking the time to leave a review about your experience. We’re pleased to learn that Jon could be of assistance to you but are disappointed that you did not have the same 5 Star experience that so many other customers have enjoyed. Jon is a fantastic salesman so therefore can be busy at times which may result in a few minutes of waiting, but he always does all that he can to satisfy each customer. Since the SUV that you left a deposit on was new to our inventory, it had not yet been through the entire cle... read more
Frequently asked questions about Huggard and Ewing Service Center
How is Huggard and Ewing Service Center rated?
Huggard and Ewing Service Center has a 3.9 star rating with 491 reviews.
When is Huggard and Ewing Service Center open?
Huggard and Ewing Service Center is closed now. It will open tomorrow at 9:00 a.m.
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