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Hot Water Guys

4.9

About this business

Tankless Water Heater Installation, Tankless Water Heater Service, Tankless Water Heater Sales 

Location details

352 Link Rd, Houston, TX, 77009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,431 reviews
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Jane Boozalis's profile image
Jane Boozalis 
8 years ago

Very professional. This company installed our tankless system in 2010 and this is the first time we've had to call for service. Amy answered my call, scheduled an appointment and facilitated an earlier appointment when a cancellation occurred. Dan and Brian showed up promptly. They diagnosed the problem as a bad air flow sensor and had it replaced in about 20 minutes. They took the time to explain the part and repair. In addition they took the time to talk me through routine maintenance I could do to keep the unit running sm... read more

Donna Woods's profile image
Donna Woods 
8 years ago
Bruce Williams's profile image
Bruce Williams 
8 years ago

Call the "Guys" when my tankless water heater quit working. Not sure who answered the phone but great service and she set up an appointment that day. Sam called 30 minutes before arriving (as I requested) quickly diagnostic determined the mother board died. It was an older unit , didn't have the part in inventory so they quickly ordered it for overnight delivery and it was replaced the next day. Thanks Sam for great service. Follow-up : Had an AC repair and they disconnected the hot water heater. Called the "Guys" again and ... read more

Rosie Perez's profile image
Rosie Perez 
8 years ago

Thank you for sending Sam Smith to repair my water heater. He did a great job in a short time and happy to get hot water.. I will refer your company to my family and friends. Thanks again! Roy and Rosie Perez Humble, Texas 

Lorne Knowles's profile image
Lorne Knowles 
8 years ago

I just got off the phone with a associate of hot water guys and she was very professional and informative . Carrie is her name and I would like to thank her . I hope the tech she sends is just like her. I'll keep you post but for now I'm truly pleasedI said l would let you guy know about my continued experience with the hot water guys well it started off great when I talked to care who was patient with me and who was very helpful and informative. I didn't think it would get any better but it did. The technician Sam came out ... read more

Larry Bates's profile image
Larry Bates 
8 years ago

Thanks to Dan and Brian for the great prompt service on our Tankless. Very knowledgable on the technology and a lot of great tips. 

Chuck Lee's profile image
Chuck Lee 
9 years ago

Brian from the Hot Water Guy's fixed my Mom's water heater! Fast, Friendly and Excellent service! Definitely recommands to everyone! 

Kathleen Ditter's profile image
Kathleen Ditter 
9 years ago

I got a text from my lawn guy that hot water was gushing out from a pipe into my yard. I frantically rushed home and once I got the main water turned off, I contacted the Hot Water Guys. JD came out the next day and troubleshooted the problem. He was most helpful explaining what he thought needed to be done. (I'm mechanically-challenged!) After a part was received, Sean came out the next day and completed the job. Both men were extremely friendly and helpful. I would recommend calling this company if you ever have any issues... read more

Ashanta Aneé Nellar's profile image
Ashanta Aneé Nellar 
9 years ago

Brian and Sam were Thorough, Knowledgeable, & Efficient (& did I mention QUICK!! Woohoo!). Thanks Hot Water Guys for a wonderful service experience. #Katy❤️sHotWater ☺️ 

Frequently asked questions about Hot Water Guys

How is Hot Water Guys rated?

Hot Water Guys has a 4.9 star rating with 1,431 reviews. 

When is Hot Water Guys open?

Hot Water Guys is closed now. It will open at 9:00 a.m. 

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