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Horvath Vision Care

4.9

About this business

Location details

1500 Polaris Pkwy, Ste 2012, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9926 reviews
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Doru Nica's profile image
Doru Nica 
4 years ago

I had to return glasses they've made as they were not a good fit. There were no objections but it took 6 months and many calls for them to refund the money back to the insurance. In the meantime the year ended. They effectively blocked me from using my vision insurance last year. The store sent me to the corporate office and the corporate to the store. This is the last time my family is buying something from Lenscrafters. 

Libby Rodriguez's profile image
Libby Rodriguez 
recommend  Recommended
4 years ago

thank you Alma for you service, it was very much appreciated. 

Andrew Williams's profile image
Andrew Williams 
4 years ago

very poor customer service by ladies at front desk. I felt like it was bothering them that I was there. 

Rosie Marie's profile image
Rosie Marie 
4 years ago

TERRIBLE. I had been going here for years but never ever again. Went to get my eyes rechecked the doctor had me read one line and sent me on my way which I thought was odd. My glasses come in, I go to pick them up and can’t see out of one pair, the other pair seems to be the exact same as my current prescription. They offer an examination with a different doctor. Come back again to do that. While I was there I asked the sales lady to take a look at my bill cause it had seemed super high compared to what I’m used to paying. F... read more

Rachel Winn's profile image
Rachel Winn 
recommend  Recommended
4 years ago

Great customer service and big supply of glasses 🤓 to choose from!! 

Kari Rink's profile image
Kari Rink 
recommend  Recommended
4 years ago

I just want to say how pleased I ALWAYS am with the Lenscrafters employees! Having 2 teen sons, they do not always give me much warning when they are out of contacts. Lenscrafters always does everything possible to accommodate our needs! I also bring my dad in frequently to have his glasses adjusted. He was recently diagnosed with a form of dementia and the staff is always extremely friendly and helpful with him and his questions and stories! Will never take my kids anywhere else for their vision needs! 

Eileen Schiro's profile image
Eileen Schiro 
recommend  Recommended
4 years ago

Lenscrafters has an inventory of glasses that are right for every lifestyle. The staff is knowledgeable,efficient, helpful and friendly. They never disappoint! 

Mary Orozco's profile image
Mary Orozco 
recommend  Recommended
4 years ago

I had a great experience with Svea. She was awesome. Very professional, knowledgeable, and went out of her way to help me. I lost my glasses days before I was scheduled to visit family in Calif. Svea worked to have them shipped to my mom's Calif house as soon as they arrived. Svea was very responsive and kept me in the loop as these were in transit. I couldn't have asked for a better experience. THANK YOU, Svea! 

Kari Miller's profile image
Kari Miller 
4 years ago

The ladies that work there are incredibly unprofessional and extremely rude. They will continue to lose business with employees like that. if you want a family friendly eye doctor this is not the place to go 

Frequently asked questions about Horvath Vision Care

How is Horvath Vision Care rated?

Horvath Vision Care has a 4.9 star rating with 926 reviews. 

When is Horvath Vision Care open?

Horvath Vision Care is closed now. It will open on Monday at 9:00 a.m. 

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