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Horizon Trust - Albuquerque, NM

4.8
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About this business

Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products. 

Location details

6301 Indian School Rd NE Suite 810, Ste 614, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 2:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.8408 reviews
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Stacy R.'s profile image
Stacy R. 
on Birdeye

2 years ago

Hannah was great at helping with a real estate purchase.  

Brian C.'s profile image
Brian C. 
on Birdeye

2 years ago

Called in for service and I was taken care of immediately and Alecia was very carrying and followed up with an email to ensure all my needs were documented. 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

I called and spoke with Hannah today to resolve 3 separate issues. Hannah was very patient with me while I rebooted my computer. She alerted me that I was sent an email about an error in one of my documents. I took that as being true because I had not checked my email. I corrected the error resent the document and was quickly replied to by operations. I did however go back and check my email and my spam folder and I was NOT contacted by email to notify me that there was an issue in processing my direction of investment.... read more

Curley P.'s profile image
Curley P. 
on Birdeye

2 years ago

Customer service was exceptional! The young lady helping me was highly efficient and courteous. I am also pleased with the time it took for them to call me back. Less than 15 minutes! Awesome service.  

Arthur L.'s profile image
Arthur L. 
on Birdeye

2 years ago

I really appreciate all of your customer service Agents that help me on the phone when I call in to ask a question that I have. I talked to Rubi the last time on 4/6 she answered all my questions that I had. Rubi was great as always. All your Employees are very professionals to talk to. It's always a pleasure talking to any of them. One of these days I going to come by and I would sure like meet them. Thanks again for having great employees. Arthur 

George and Linda T.'s profile image
George and Linda T. 
on Birdeye

2 years ago

I talked with Cheyene today regarding a property issue. She was a delight. She looked up my account, answered my questions, told me what would happen next. I could not have asked for more. She is an excellent source for your company and you are very fortunate to have her. 

Ginny Hardy B.'s profile image
Ginny Hardy B. 
on Birdeye

2 years ago

Alicea helped me locate a form I needed for tax purposes. She got the job nicely done in just a few minutes and was polite, friendly, and professional. What a great asset she is to the team. 

Mark D.'s profile image
Mark D. 
on Birdeye

2 years ago

Hannah was great. Very friendly and professional. Addressed my questions and issues quickly and completely. I look forward to further business activities with Hannah and the Horizon team! Thanks very much 

Vincent G.'s profile image
Vincent G. 
on Birdeye

2 years ago

Alicea was great!!! She is very professional, friendly and patient. She took the time to help me fill out a form that was needed to transfer funds. She answered all my questions. I was having a bad day before my call with Alicea, now my day is going great. Thank you Horizon Trust for having an employee that is so nice to work with.  

Frequently asked questions about Horizon Trust

How is Horizon Trust rated?

Horizon Trust has a 4.8 star rating with 408 reviews. 

When is Horizon Trust open?

Horizon Trust is open now. It will close at 2:30 p.m.  

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