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Hope Animal Hospital
- Emergency Pet Hospital
- New York, NY
About this business
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health provid... read more
Location details
390 Atlantic Avenue, New York, NY, 11217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Dr. Voulgaris and Hope Veterinary Staff Great – I was left frantically looking for a vet in Brooklyn when my mother-in-law's poodle suffered a fall while staying with us in Carroll Gardens. HOPE was one of quite a few Vets in the area and I chose HOPE based on the reviews I saw here. Needless to say, I was not disappointed with the facility, the service or the professionalism we experienced during our visit. Everyone from the front desk, the nursing staff and DVM met us with a smile which certainly means a lot for an out of ... read more
Money Grubbers – I think it's all about the money here. Seems like there is absolutely no management. Cramming people into appointments, causing waits of up to 2 hours. A big joke in the neighborhood. Staff seems to be trying hard and are usually nice (except for someone named Crisley (sp?) who answers the phone "May you please hold?" (what the hell?). Totally weird and unprofessional. Strange, desperate vibe in there though some good vets if you ever get in to see them. Whole place is sort of fake earnest-ness. I switched a... read more
Nice front staff, Great Vets – I've been using Hope Vet for 2+ years. I agree with other reviews that the wait times are a bit long. But the Vets are always thorough and take the time in the room to listen to all the animal's symptoms and ask questions. Test results are promptly reported and my animals have responded beautifully to all suggested treatments. I've always found the reception staff to be pleasant.
Excellent Vet Experience – I got my cats as adults and they came having just been to their old vet so I had never needed a vet in the neighborhood before. Actually Cobble Hill Vet was my first choice based on more positive reviews here but they were closed on the day I called. Hope was my second choice sight unseen but was a close second. I called on Thursday and they were able to accomodate us on the following Sunday. We waited about 20 minutes. I found the desk staff to be efficient and somewhat cold but certainly nothing ... read more
Not a lot to recommend this place. Pretty Bad all around. – The front desk service here is generally rude. They are awful at keeping appointments. I had to twice wait over an hour past my appointment to be seen. They are overpriced and the job they do really doesn't warrant the price. I took my cat in to be spayed and they really messed her up to the point where I had to spend twice as much as the original spay just to get her back to healthy. It felt like every time I brought her in there she came out worse. If you do, for ... read more
Not hopeful – This vet place is not good. It's overpriced with condescending staff and rude front desk. The vets are average. The place is clean, but thats about it . My main beef is that they botched up my cat's surgery and blamed it on me. She was spayed, but by half-week, she was swelling. The collar was on through out. They scrambled for different excuses, all to place blame on me. It's rather disgusting and unprofessional.
Good doctor, disorganized office. Try getting a call back about a sick animal the same day. Really, I'd rather they employed a full-time receptionist in India than rely on staff that can't get the job done. (That's not a joke, it's a suggestion.) We actually adopted our cat from Hope, and the crazy thing is, she wasn't the cat we first chose. I signed adoption papers for a particular cat and when I came back the next day he was gone, adopted by another party. I didn't freak out, I came back a few weeks later and found anothe... read more
all these bad reviews mean it'll be easier for me to get an appointment – been going here for years. the negative reviews are isolated incidents from crazy pet people. yeah it bites you had to wait once. it bites your dog at 15 had a ton of health problems and the doctors weren't 100% sure about the diagnosis... that's why they ordered a battery of tests. have you ever been to a human doctor for a real health problem? you can't complain about them not knowing what's wrong, ordering a bunch of tests, and how much it costs. we... read more
Not recommended. – I have elderly pets who are starting to have more problems, so I'm in need of an attentive, responsive vet. Hope is not this. Hope seems to try to handle more volume than they are capable of, so their service is severely lacking. The vets themselves are kind and decent with my pets and they give good and attentive service...when they're seeing my pets, but that is about the only good thing I can say about the place. As soon as my pets are done with the vet, everything else...the place's 'infrastructure' se... read more
Frequently asked questions about Hope Animal Hospital
How is Hope Animal Hospital rated?
Hope Animal Hospital has a 3.7 star rating with 256 reviews.
When is Hope Animal Hospital open?
Hope Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.
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