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Hope Animal Hospital
- Emergency Pet Hospital
- New York, NY
About this business
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health provid... read more
Location details
390 Atlantic Avenue, New York, NY, 11217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
CARELESS, NEGLIGENT – I had a couple of good experiences with this place initially for routine checkups and shots. But when my cat had an upper respiratory infection, the vet- Dr. Voulgaris, gave him some prescriptions for the infection and then told me she wanted to do an operation to clear out any urine crystals he may have that she thought may be blocking him on another issue. She said the cat would need to be in the hospital for no less than 3 days after this procedure. So I went ahead with it. I was horrified when she c... read more
Avoid if you can – This place is pretty bad. I have never been motivated to leave a bad review for somewhere before, but this place made me register. I got my cat spayed there about 1.5 years ago. They actually had to do 2 surgeries on her costing in the realm of $700! Just to be spayed! The second surgery was to fix the first one, and judging from other reviews, this is not uncommon there. Now my cat is in heat again because apparently after two surgeries costing over $700 they did not get all the uterine tissue. Unbelievab... read more
Oh my god awful service – This place is terrible. Long delays. I waited over and hour past my appointment time. Very pricey. I think they charge way too much. Rude office staff. Anyone that has ever called knows what I am talking about. Improper instructions. I was not given the proper instructions after my cat was discharged from being spayed. Avoid this place if you can.
The Doctors are Talented, the office is Not.. – I was a client for years, I had an aging pet, since deceased, who needed care, and the doctors were caring, warm, affectionate, and thorough. But after I was seen by a doctor, I seemed to fall into a black hole. For one particular test, they neglected to call be back on a biopsy that turned out to be cancerous. I called, and was told the results were in but that a doctor had to give them to me several days in a row. Finally I got results after getting furious with the front des... read more
Great Vets and Nurses – Ok so after reading the last reviews, i can't believe I went to the same office as these people. I tried Hope Vet because one it is AAHA accredited (and the vet I loved back home suggested I find one) and they offer a holistic approach to treatment (and not just pumping my baby full of medications). There was a wait, but even when I go to my doctor I have to wait. People need to calm down a little bit. And when i went in to see the doctor she took her time with me and my pet. If I had questions, she a... read more
extremely disappointing – I didn't want to believe all of the negative reviews on this site because I heard such great things about Hope from my friends. My new puppy started not feeling well and the day I called they gave me an appointment for mid-afternoon. I get to the office with the sick puppy when they tell me that the appt. was actually a half hour prior. (I had even called again an hour before the appt. to check whether the puppy should eat or not before I brought him in and they confirmed the time). I then have to w... read more
disorganized, long waits – The front office is chaotic. I'm not quite sure what the issue is there but, they have some exceptional competition now... An hour and a half wait AFTER my appointment time just to get in, gets some vaccinations for my dog and get out, that is just too much. And they have the nerve to call me and ask me why I switched vets??? Now that is just reaching... You want some suggestions? Hire more organized people for your front office. Don't rush your clients once you have them in a room. And for god sak... read more
Killer kitten bests Hope vet. – Apparently our 9 month, 8 pound kitten was more than this animal hospital could handle. I brought in a kitten we had adopted to be spayed and have shots. This was not a particularly easy kitten to handle. Lots of squirming and hissing, as some kittens will do in a vet office, but she was far from unmanageable. However, even with the vet and her tech assistant double teaming our kitten they could not hold her down long enough to give her a physical yet alone any shots. I was baffled. I have hav... read more
Excellent Care, Great Nursing Staff, But..... – Hope was recommended to me by a friend and fellow pet owner that I trust. I was comfortable with bringing my cat here just on my friend's recommendation alone because she tends to be a woman that is long on due diligence and difficult to impress. My experience in the office was great. The level of care here is excellent and there is an impressive team of DvMs with a wide array of experience. The front office staff and nurses are wonderful. It is most frustrating, however, in ca... read more
Frequently asked questions about Hope Animal Hospital
How is Hope Animal Hospital rated?
Hope Animal Hospital has a 3.7 star rating with 256 reviews.
When is Hope Animal Hospital open?
Hope Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.
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