This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hope Animal Hospital
- Emergency Pet Hospital
- New York, NY
About this business
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health provid... read more
Location details
390 Atlantic Avenue, New York, NY, 11217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Awful! – I waited 90 minutes for an appointment earlier this week; simple routine office visit. I had to ask the JERK at the desk 5 times what the holdup was, and she was extremely rude to me. Finally saw a vet who seemed adequate, but I called with a follow-up question and have yet to hear back, 4 days later. Oh, and they charged BIG TIME for this great treatment.
Nightmare Nurse – I have been a client of Hope Vet for a few years. My experiences have always been favorable from the front desk to the nurses to the doctors. Then, I had the unfortunate pleasure of meeting one of the meanest, rudest nurses who had the aptitude of a flea. My story begins when the nurse came out and introduced herself. She said, "Hi," and her name. It began with a J- Julie, Judy, Jilli, Jaime, something along those lines. My four year old daughter, who doesn't know any better, then replied, "That's a girl's ... read more
?! holistic what? – I just came in as a new client the other day with my puppy, I will never go back. The receptionist is over weight and incredibly uneducated, saying things very LOUD and inproper english, horrible first impression and is the one next to her her daughter? looks, acts, and has even a worse attitude from her mom, shouldn't she have a time out?. Then I wait in the lobby for 30 minutes, then my animals name is finally called, and another large man approaches me who seemed as though he could care less about my p... read more
I really wanted to like them, but I'm not going back. – Sure, they are nice in person, and seem competent enough, but they are more assembly-line factory than thoughtful holistic vet practice. When my old cat was dying, I called them to try to schedule home euthanasia, which they had assured me they did. Never got a call back until after she was dead. Now, with new cats, I called the vet who saw them weeks ago with some questions about new problems. Left voicemail. Never got a call back, even though the rude front desk peopl... read more
what is everyone's expectation of a vet?? – I really don't know what all of the complaints are about. I have been taking my dogs here for the past 4 years. Of all of the vets in my bklyn neighborhood this is the furthest distance from where I live and I would not go anywhere else. Dr. Young, Dr. Ryan, Dr. Lischin and Tom (his last name escapes but he did my babies teeth) are all talented, compassionate amazing people. Prior to Hope Vet, I had experiences with decent vets that have no human skills. Everyone here is great. Eve... read more
Uneven service, terrible Front Desk help – Some of the vets here are great, certainly the best in Brooklyn. Some of the vets are inexperienced but more troubling, they have TERRIBLE bedside manners (Dr Sarter comes to mind). The front desk staff are unhelpful and RUDE.
really like this place – I went to hope yesterday and really loved this place. Super-clean and everyone there was really nice. Our appt was five minutes late, which I thought was pretty good for a crowded weekend day. We saw dr young and she was wonderful with my cat and with me too. The cost for the exam/vaccine was the same as the vet I saw in nj.
Terrible Vet. Just wrong. – Weird how this place has so many 1 star ratings but it's overall rating is still 4.5. This place is definitely not a 4.5 star vet. They offer terrible, rude and overpriced services. Trying to get them to call you back is like trying to get scarlett johansson to return your call, it's not going to happen. I wont give you the long sordid story. Do yourself a favor and avoid this place.
This place is awful – Avoid this place if you have any choice. Like the last reviews, this place is unprofessional, disorganized and overpriced. My cat received terrible treatment. It's pretty much the same thing as what other people have said. My cat required surgery, had terrible follow up, was very sick afterwards, charged more money to fix and I ended up having to go to another vet. I can't believe these people are in business. Don't go here, for your pet's sake.
Frequently asked questions about Hope Animal Hospital
How is Hope Animal Hospital rated?
Hope Animal Hospital has a 3.7 star rating with 256 reviews.
When is Hope Animal Hospital open?
Hope Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com