Homepro

Andrew C. 

on Birdeye

4 years ago

Michael Rodriguez came out and did a surround sound install. Was a long project with wiring through the attic and behind a fireplace but he persevered and completed the job perfectly! Communicated what he was doing at all times, very clean and professional. No mess, no hassle, and walked me through the equipment and how to use it. Highly recommended! 

thomas s. 

on Birdeye

4 years ago

I would like a compliment a salesperson, Kathleen Dagostino, on her poise knowledge of the systems, very polite and all business. Very nice person to talk with I will call her again if needed!  

Dwight W. 

on Birdeye

4 years ago

Beware homeowners! I found out that this place wired a newly construction home I closed on incorrectly. This was done intentionally for the media room and family room surround sound. They mislabeled the wires. They have completely forgotten about this and I'm sure this isn't a isolated event. There is a God that can see and hear all things. You will have to answer. He is my righteousness.  

Dipesh B. 

on Birdeye

4 years ago

This company sucks and tries to suck money out of you at every single opportunity they get. Last month my motion detector went off when it was armed at night and came out to check on us. Then again it has happened three times already. I called them and they said it must be due to conversion from 3g to 5g and asked me to change the alarm panel because their system couldn't keep up with the changing network and I had to $100. I said fine I will pay it even though that wasn't my fault. So now, the motion problem should have gon... read more

Stephanie van W. 

on Birdeye

4 years ago

If I could give zero stars I absolutely would. We have had homepro for a little over a year. One day our system simply stopped working. We contacted homepro and they basically said “tough luck”. Their communication is AWFUL. DO NOT not WASTE your money on their products. They have a one year warranty and don’t stand by their own expensive/ineffective products. You could literally light thousands of dollars on fire and have a better chance of that working out than their service working. Please spend your money somewhere else... read more

Janice C. 

on Birdeye

4 years ago

I contacted Home Pro due to a problem with my account & I was so happy to get my issue resolved. I spoke with Susana and to my surprise, she listened as I explained my problem. Susana researched my account & was able to identify the problem and resolve my issue. I was so glad to get someone that demonstrated good customer service. Companies need more employees like Susana.  

S K. 

on Birdeye

4 years ago

Angel Foreman in Houston, TX. was very patient and very professional while providing me with information on Homepro’s products and services. Thank You, Angel!  

Robert S. 

on Birdeye

4 years ago

We have a new security system with Home Pro. Kedrick Gilstrap was very nice and easy to work with. He emailed our certificate promptly when we called. Dustin Parker was also very nice and helped us to find just the right system for our home. I recommend HomePro to everyone. 

Johnny S. 

on Birdeye

4 years ago

This company is runned by thieves. They practice in predatory sales practices. They get customers sign up with them while closing on their home. There are other companies that offer the same that costs a whole lot less. I cancelled my contract with HomePro a week before the installation and the alarm tech wanted to install the equipment that I cancelled. I told him not to and just install what is already with the house. He referred me to this guy named Tim. I explained to Tim that I cancelled last week and he was not ... read more