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Home Instead

4.7

About this business

Location details

4056 Dorchester Rd Unit 101, Niagara Falls, ON, L2E 6M9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.713 reviews
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Rouge Noir's profile image
Rouge Noir 
a month ago

I needed emergency PSW care for my dad and Jess at HomeInstead was able to provide just that on short notice. The PSW was kind, professional and gave me updates several times throughout the day. I definitely recommend using HomeInstead . 

Kim Sjoblad's profile image
Kim Sjoblad 
a month ago

We had such a wonderful experience with Home Instead. We brought them in to provide one-on-one care for my uncle while he was living in a retirement home, and the level of compassion and professionalism they showed was truly exceptional. Jessica the Service Manager was absolutely amazing to work with. She took the time to meet with me personally and really get to know my uncle, his personality, his interests, and his life story. It meant so much to see how intentional she was in making sure her staff could connect with him i... read more

Heather Hough's profile image
Heather Hough 
2 months ago

I recently began working with Home Instead Niagara to help support my mom, and I honestly felt a sense of relief from the very first call. They listened with compassion, moved quickly, and thoughtfully matched my mom with a wonderful caregiver who has already provided a steady, reassuring presence. Every person I’ve spoken with at the office has been kind, patient, and incredibly responsive. Home Instead Niagara has brought me real peace of mind during a difficult season, and seeing my mom start to trust her caregiver and en... read more

Shauna Gupta's profile image
Shauna Gupta 
2 months ago

We are so grateful for the exceptional care our respite care worker provides. She is truly professional, friendly, caring, attentive, and incredibly creative in the way she supports my mom. Every interaction is thoughtful and meaningful, and she goes above and beyond to make each experience special. My mom is not only well taken care of, but genuinely happy and engaged. It brings our whole family so much peace of mind knowing she is in such capable and compassionate hands. We couldn’t ask for a better person to support her—h... read more

Nicky Humphries's profile image
Nicky Humphries 
2 months ago

I have used Home Instead for around 3 months. 8 hours a day 7 days a week to take care of my dad with dementia in his home. The staff are caring and supportive. They also included my mom which they were not obligated to do. Easy to reach and responsive management. Very good service and peace of mind. Highly recommend. 

Frequently asked questions about Home Instead

How is Home Instead rated?

Home Instead has a 4.7 star rating with 13 reviews. 

When is Home Instead open?

Home Instead is closed now. It will open at 9:00 a.m. 

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