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Holiday Inn Knoxville West- Cedar Bluff Rd
- Hotels
- Knoxville, TN
About this business
Holiday Inn Knoxville West at Cedar Bluff sits in the midst of Knoxville's best shopping and entertainment districts. We have free shuttle service, complimentary parking in a large lot, and a full array of amenities the frequent traveler seeks in a comfortable hotel.
Location details
9134 Executive Park Dr, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedClean and very nice staff great place to stay!
Business response:
Dear Matt- Thank you! We're thrilled that you had a clean and comfortable experience at Holiday Inn Knoxville West- Cedar Bluff Rd, and it makes us so proud that our staff helped you feel right at home. Stay with us again when you return to the area!
We checked into Holiday Inn in Knoxville, TN tonight. This is our second room we have been placed in tonight. The first one had baby food and personal items left in it. The items were in the pull out sofa. Now we are in the second room. We just found an used needle in the coffee pot. 9134 Executive Drive
Business response:
Dear Janice - Our team is generally commended for their high standards of cleanliness and commitment to ensuring a comfortable stay. We're surprised to read your comments as this is not representative of a typical stay on our property. We hope that you immediately notified our team of any concerns you had so that they could investigate and address them promptly. We've shared your feedback with the appropriate team members to ensure that everything is as it should be.
4.5/5...awesome room. But the elevator was broken and the front desk said use entrance 1 to avoid said broke elevator, but that is where the broke elevator was. The functioning elevator was at entrance 3. Dragging 2 peoples luggage around that was not fun, but overall a pretty nice stay.
They have great Anime conventions and the hotel looks nice
Business response:
Dear Katesha - Thank you for sharing your recent feedback. We're glad you enjoyed our beautiful property and trust you had a fantastic time at the convention. Our team hopes to welcome you back to Holiday Inn Knoxville West- Cedar Bluff Rd.
There Beds are super comfortable, the burgers are Great, hotel staff very friendly. They even have a basketball court in this hotel along with a pool , jacuzzi and a bar .Really Nice place. ❤️
Business response:
Dear Lana - We love knowing that our guests are happy and truly appreciate your encouraging comments. It warms our heart to learn that you enjoyed our comfortable beds, friendly staff, and wonderful facilities. We know how nice it is to have so many activities at your fingertips! Thank you for spending some time with us and please allow us to serve you again soon here at Holiday Inn Knoxville West- Cedar Bluff Rd.
Amazing hotel. the staff at this hotel is so nice and friendly I will definitely recommend this hotel in Knoxville Tennessee
Business response:
Dear Mollie - Thanks for leaving us such an excellent review to read. It brightens our day to learn that you loved your experience with us at Holiday Inn Knoxville West- Cedar Bluff Rd, highlighted by our stellar customer service. On behalf of our team, thank you for your perfect rating and recommendation. We are looking forward to your next visit and delivering another fantastic stay!
The staff is wonderful!! Breakfast was amazing. The rooms are very clean and the beds are super comfy
Business response:
Dear Carey - Clean and comfortable lodgings are paramount to a wonderful stay, so we’re glad that yours met our high standards in hospitality. Our team appreciates you highlighting their commitment to exceptional service and hope to deliver another tasty breakfast the next time you visit Holiday Inn Knoxville West- Cedar Bluff Rd.
It’s dirty and a joke priced to high outdated rooms don’t work pop machines don’t work nasty rooms but restaurant is amazing
Business response:
Dear Cindy - Thank you for taking the time to share your constructive feedback. We're glad that you had the opportunity to try our wonderful onsite restaurant. However, we're disappointed to hear that we were not able to deliver the quality of stay you were hoping for and that we're accustomed to providing. We will review your comments with the rest of our team and work together on improving the issues you mentioned. We hope that you'll consider staying with us the next time you're in the area so we can provide a much better... read more
great hotel and the restaurant is amazing!!!
Frequently asked questions about Holiday Inn Knoxville West- Cedar Bluff Rd
How is Holiday Inn Knoxville West- Cedar Bluff Rd rated?
Holiday Inn Knoxville West- Cedar Bluff Rd has a 4.3 star rating with 2,135 reviews.
When is Holiday Inn Knoxville West- Cedar Bluff Rd open?
Holiday Inn Knoxville West- Cedar Bluff Rd is open now. It will close at 6:00 p.m.
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